Director, Product Management

Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry.

TaxAct is a leading digital tax filing platform which offers customers do-it-yourself digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. TaxAct is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team.

This role will primarily support TaxAct as the organization helps everyday Americans file their taxes. We seek to build a team of experts in tax and technology who are customer advocates and have the mindset to reimagine the services our customers receive.

Position Summary

The Director of Product Management will lead strategic initiatives aimed at driving business impact. As a key member of our organization, you will report directly to the Head of Product and play a pivotal role in shaping the future of our products and services.

Responsibilities

Essential Duties and Responsibilities

• Lead and manage strategic initiatives that align with our business objectives, working closely with cross-functional teams to drive execution and results.
• Develop and communicate a clear product vision and strategy that supports the company's overall goals and objectives.
• Collaborate with stakeholders to identify market opportunities, customer needs, and business requirements, translating them into product priorities and roadmap initiatives.
• Drive the end-to-end product lifecycle, from concept ideation and definition to launch and post-launch optimization.
• Conduct market research, competitive analysis, and customer feedback sessions to inform product decisions and prioritize feature development.
• Define success metrics and KPIs to measure the impact of product initiatives on business performance, regularly monitoring and reporting on progress to key stakeholders.
• Foster strong cross-functional partnerships with teams such as Marketing, Engineering, Sales, and Customer Success to ensure successful product launches and adoption.
• Stay abreast of industry trends, emerging technologies, and competitive landscape to identify opportunities for innovation and differentiation.
  
  

Requirements

• Minimum of 10 years of experience in product management, with a track record of driving strategic initiatives and delivering impactful results.
• Master’s degree in Business, Marketing, Engineering, or related field; MBA or advanced degree preferred.
• Proven experience leading cross-functional teams and driving alignment towards common goals and objectives.
• Proven experience driving results.
• Strong analytical skills with the ability to interpret data, draw actionable insights, and make data-driven decisions.
• Exceptional communication and presentation skills, with the ability to effectively communicate complex ideas and influence stakeholders at all levels of the organization.
• Demonstrated ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities and deadlines.
• Experience working in an agile product development environment, with a deep understanding of agile methodologies and best practices.
• Passion for innovation, creativity, and driving business impact through product excellence.
  
  

Physical Demand & Work Effort

• Keying/typing, standing, walking.
• Sitting for an extended period.
• Constant mental and/or visual attention; the work is either repetitive or diversified requiring constant alertness in an office environment.
• The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during the normal performance of the job.
• Compliance with company attendance standards.
  
  

Comprehensive Benefits

We offer a fun and collaborative work environment, competitive salary, outstanding benefits package that includes medical, dental, vision, life insurance, paid vacation and sick days, paid holidays, and 401(k) with company match.

At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions.

Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law.

If you need assistance or accommodation due to a disability, you may contact us at HR@Taxwell.com or by calling 828-349-5703 extension 6049 to speak with a member of the HR Talent Acquisition team.