Offer summary
Qualifications:
Fluency in Hungarian and English, both written and spoken, No prior experience required; training will be provided, Strong verbal and written communication skills, Customer-focused with effective problem-solving abilities, Basic computer skills.
Key responsabilities:
- Assist customers with inquiries via phone, email, and chat
- Manage and resolve complaints professionally and empathetically
- Document customer interactions accurately
- Collaborate with team members to ensure satisfaction
- Adhere to company policies and quality standards