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REMOTE Customer Experience Agent

fully flexible

Remote:

Full Remote

Contract:

Part time

Work from:

Mexico, United States

Offer summary

Qualifications:

Must be 18 years or older, Resident of the United States, Reliable internet access required, Effective interaction and negotiation skills, Organizational and time management abilities.

Key responsabilities:

Prepare, plan and execute travel sales
Process payments on behalf of clients
Provide exceptional customer service
Maintain relationships with travel partners
Stay updated on the travel industry

Magical Destinations Travel by Amy Small startup https://www.magicaldestinationstravel.org

See more Magical Destinations Travel by Amy offers

Job description

We are searching for a focused Remote Travel Customer Experience Agent to join our incredible team at Magical Destinations Travel. Growing your career as a Full Time Remote Travel Advisor is a fantastic opportunity to develop productive skills. If you are strong in critical thinking, and planning and have the right drive for the job, then apply for the position of Remote Travel Specialist at Magical Destinations Travel today!

We are seeking positive, hard-working individuals who are highly motivated to succeed! If you have great enthusiasm for the hospitality & tourism industry and an entrepreneurial mindset, then we want to meet you!

As a Remote Travel Reservation Specialist, you will be the first point of contact for your clients. Our company works with various vendors, which will allow you to customize your client's vacation!
Responsibilities include but are not limited to:
• Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, tickets/events & activities)
• Process payments on behalf of the client • Provide all necessary documents to clients - before and after travel
• Provide exceptional customer service to clients
• Maintain relationships with travel partners and vendors
• Work well in a group/team setting
• Stay up to date on the travel industry and policies
• Complete required certification within a timely manner
• Complete ongoing training with our company and travel partners
Skills and Requirements:
• Must be 18 years of age or older, and be a resident of the United States
• Must have a smartphone and/or a computer, with reliable internet access
• Must have a smartphone and/or computer, with reliable internet access
• Ability to interact, communicate and negotiate effectively
• Ability to make travel and event recommendations based on clients' interests
• Ability to manage time and be organized
• Attention to accuracy and detail
• Strong verbal and written communication skills
• Computer and Internet knowledge
• Personal travel experience is not required but will be considered an advantage
Our agents receive:
• Credentials, E&O Insurance, Licensing, Certifications
• Option to specialize in specific niches and/or destinations
• Numerous vendor and company trainings
• Flexible Schedule • Ability to participate in FAM Trips
• Travel Agent Discounts and Perks