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Inside Sales Associate, Residential & SMB

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
North Carolina (USA), United States

Offer summary

Qualifications:

High School diploma or equivalent, 0-5 years of sales experience in Call Center, Customer Service, or Telecommunications, Excellent interpersonal, verbal and written communication skills, Proficient in computer skills including Microsoft Office, Ability to meet home office requirements.

Key responsabilities:

  • Engage in consultative sales process to identify customer needs
  • Exceed sales targets via various communication channels
  • Ensure customer satisfaction and company success
  • Develop meaningful relationships with customers and colleagues
  • Participate in training on products and sales techniques
Clearwave Fiber logo
Clearwave Fiber https://Clearwavefiber.com
201 - 500 Employees
See more Clearwave Fiber offers

Job description

Job Type
Full-time
Description

Join the High-Energy Clearwave Fiber Communications Inside Sales Team!


Are you hungry for uncapped commission and boundless earning potential? Whether you're driven by your career aspirations or your financial goals, Clearwave Fiber Communications is your ticket to the next level! As a growth-oriented local telecommunications provider, we're currently dominating the southeastern and midwestern US markets.


As a member of our Inside Sales Team, you'll dive deep into Clearwave Fiber's product offerings, mastering the art of sales while delivering top-notch customer experiences.


Here's what you will be doing:

  • Engage in a consultative sales process to uncover customer needs and present tailored solutions that resonate.
  • Set your sights on exceeding sales targets, connecting with customers via telephone, email, chat, and more with various customer inquiries.
  • Exercise sound judgment to ensure both customer satisfaction and company success.
  • Foster meaningful relationships with customers, colleagues, and leaders, driving team success.
  • Stay ahead of the curve with regular training sessions on products, selling techniques, and competitive advantages.
  • Demonstrate impeccable communication skills, both verbal and written, to keep everyone in the loop.
  • Embrace flexibility, including nights, weekends, and overtime as needed, to meet organizational goals.
  • Perform other duties as required.


Requirements

What you will need:

  • High School diploma or equivalent
  • 0-5 years of sales experience, preferably in Call Center, Customer Service, or Telecommunications
  • Proficiency in reading, writing, and interpreting written material
  • Excellent interpersonal, verbal, and written communication skills
  • The ability to sit at a workstation for a long duration using a computer and headset in a call center environment
  • Proficiency in computer skills, including data entry and Microsoft Office applications


Must meet Home Office Requirements for remote positions:

  • Self-motivated with the ability to work independently
  • Access to a quiet, distraction-free work area ensuring privacy
  • Adequate workspace including a steady surface and comfortable chair
  • Proper lighting and working smoke/carbon monoxide detectors
  • Fast and reliable internet service (partially covered for employees within Clearwave Fiber's footprint)


Unlock Your Potential with Clearwave Fiber

At Clearwave Fiber, we recognize the invaluable contributions of our associates in propelling our company forward. As a token of our appreciation, we offer an exceptional benefits package designed to honor your dedication and support your wellbeing.


Elevated Benefits Package:

  • Performance-Based Rewards: Engage in our short and long-term bonus plan, reflecting our commitment to recognizing and celebrating your achievements.
  • Comprehensive Health Coverage: From day one, access medical, dental, and vision plans to safeguard your health and that of your loved ones.
  • Financial Security: Enjoy company-paid life insurance, with options for additional coverage, alongside company contributions to HSA/HRA accounts, with an FSA plan available.
  • Generous Time Off: Recharge and rejuvenate with up to 20 days of paid time off in your first year, ensuring a healthy work-life balance.
  • Investment in Your Future: Participate in our 401(k) with matching contributions, vested upon hire, paving the way for a secure financial future.
  • Safety Nets: Benefit from company-paid short-term and long-term disability plans and an Employee Assistance Plan for added peace of mind.

Enhanced Perks:

  • Connectivity Benefits: Enjoy complimentary Clearwave Fiber services if you reside within our service area, bringing high-speed connectivity to your fingertips.
  • Recognition & Support: Join our Clearwave Connections program, where associates are celebrated for their contributions, and access 24/7 Health Advocate support at no cost to you.
  • Wellness & Protection: Explore voluntary plans for accident, critical illness, hospital indemnity, and legal services to further safeguard your health and financial wellbeing.
  • Collaborative Environment: Thrive in a supportive and collaborative work culture that values diversity, inclusion, and teamwork.

Our Core Values:

  • Purpose - We are about more than ourselves.
  • Ownership - We are owners.
  • Courage - We embrace challenge.
  • Resourcefulness - We find a way.
  • Simplicity - We focus on what matters.

About Us:

Clearwave Fiber, a leading provider of 100% Fiber Optic Internet services, is expanding its network across the Midwest and Southeast regions. Backed by strong investment partners including Cable One, GTCR, Stephens Capital, and The Pritzker Organization, we are committed to delivering cutting-edge technology and unparalleled customer service. Join our team of over 300 colleagues dedicated to shaping the future of connectivity.


Pre-hire Assurance:

Rest assured, Clearwave Fiber prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us.


Equal Opportunity Employer:

Clearwave Fiber is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.


Join the Clearwave Fiber Family:

If you're passionate about technology and eager to be part of an innovative venture with industry-leading partners, we invite you to embark on this exciting journey with us. Join Clearwave Fiber and unlock endless opportunities for growth, collaboration, and impact.


Note: Sponsorship is not available, and we kindly request that agencies refrain from contacting us.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Social Skills
  • Microsoft Office
  • Physical Flexibility
  • Customer Service

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