Job Description
The System Specialist will assume responsibility of the Seismic platform, working with internal stakeholders to maintain, update and lead projects that enable continuous improvement of the platform.
A successful candidate for the role will be able to identify improvements and through appropriate project management manage the projects to completion.
The Details…..
DUTIES
Duties Include But Are Not Limited To
Management of the Seismic platform functions
- Basic administration for maintenance of platform including but not limited to activities such as account creation/Upgrade, managing licenses and budget.
- Maintain clear project status updates concerning administrative tasks in Monday.com project management board such as updating custom property management (tagging), delivery options settings, system and team site management as well as other various requests raised by internal users.
- Build and share best practices for content creators
- Regularly scheduled audits of content and licenses for best practices adherence.
- Maintain user FAQs up to date to help self-service
- Utilise system expertise to troubleshoot issues that arise from global platform users and follow up of solution to end users.
- Relationship Management: Manage the Seismic/ONT partnership through contact with Customer Success Manager at Seismic and escalate as necessary.
- Identify areas of improvement and propose business use cases for future improvements.
Use analytic skills to share insights of systems and processes
- Build, maintain and share insight dashboards in an effective and appropriate manner through regularly scheduled program evaluations and propose solution-oriented actions to improve metrics.
- Maintain and report on adoption and compliance of content and set tasks in Seismic.
Provide Seismic Training
- Training and Onboarding of new users
- Train the trainers
- Keep up with industry standards and best practices.
- Attend Seismic in person workshop/events.
Development and ongoing improvements
Effective and efficient program management of ongoing improvement projects for the platform that are identified, funded and secured.
Job Requirements
Must Have:
- BSc degree
- Implementation and management of systems such as Salesforce, Seismic, Seismic Learning and Monday.com.
- Experience in Program Management.
- Sales, Marketing or program management in a high growth environment.
- Knowledge of Life Sciences research market.
- Ability to communicate complex systems in an easy-to-understand way in a scheduled manner.
- Ability to work to timeframe and budget.
- Excellent organizational and teamwork skills.
- Strong communication skills: English, written and verbal.
- Be solution oriented.
Nice To Have
- Experience working with Research/ Life Science departments.
- Strong Negotiation skills.
- Utilize sound judgement and be self-sufficient.
Specific to this Role
The salary for this role is between $94,644 and $141,966 USD. The salary offered will reflect the skills and experience of the candidate.
This is a US Homeworker (remote) or Office position.
General ONT Info
Certain roles within ONT are eligible for annual bonus and stock. These awards are allocated based on individual performance.
Employees based in the US have the option to choose healthcare benefits, participate in the company 401(k) plan and company match. We also offer short-term and long-term disability coverage, basic life insurance, and commuter benefits to name a few.
We are proud to be an equal opportunity employer. We select and employ candidates only in accordance with their merits, qualifications, and abilities to perform the duties of the job regardless of gender, marital status, race, religion, color, age, disability, sexual orientation, military or veteran status. If you require an accommodation to complete the application or interview process, please contact human.resources@nanoporetech.com
To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
About Us
Oxford Nanopore Technologies is headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices and commercial presence in many global locations across the US, APAC and Europe. Oxford Nanopore employs from multiple subject areas including nanopore science, molecular biology and applications, informatics, engineering, electronics, manufacturing and commercialisation. The management team, led by CEO Dr Gordon Sanghera, has a track record of delivering disruptive technologies to the market.
Oxford Nanopore’s sequencing platform is the only technology that offers real-time analysis (for rapid insights), in fully scalable formats from pocket to population scale, that can analyse native DNA or RNA and sequence any length of fragment to achieve short to ultra-long read lengths.
Our goal is to enable the analysis of any living thing, by anyone, anywhere. We offer real-time nanopore-based DNA/RNA sequencing technology: accessible, easy to use and fully scalable for any requirement.
