Offer summary
Qualifications:
Minimum 5 years in IT Service Desk, Cloud Support, or Infrastructure Admin role., Proficiency in Microsoft Azure and M365 with relevant certifications., Experience with MS Intune and remote device management technologies., Knowledge of Entra, Windows server, hypervisor, and network management., Familiarity with Remote Desktop and Azure Virtual Desktop..
Key responsabilities:
- Provide L1 and L2 support for clients.
- Troubleshoot MS Azure, M365 products, and other IT issues.
- Update IT incidents and requests in Management system.
- Maintain and update technical documentation and client satisfaction.
- Participate in 24/7 rotational shifts and keep updated on cloud technologies.