Description and Requirements
"At BMC trust is not just a word - it's a way of life!"
We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!
We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!
Join us as a Program Operations Manager!
As a Program Manager on the GTM Operations team, you will be working to support BMC’s Go-To-Market Operational and Sales teams by collaborating with stakeholders to develop solutions that benefit our customers and align our overall business goals and strategies. You will play a key role in enhancing efficiency across the organization, drive strategic transformation by delivering operational excellence.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
- Collaborate with our Strategic Partners & Hyperscalers Sales stakeholders to align programs with overall business goals and strategies. This involves analyzing market trends, competitive landscapes, and customer needs to drive informed decisions.
- Regularly assess program effectiveness by analyzing KPIs (Key Performance Indicators) such as revenue growth & Strategic Partners & Hyperscalers contribution. Use these insights to recommend improvements and adjustments.
- Analyze Strategic Partners & Hyperscalers performance metrics, including revenue contribution & tiering. Use data-driven insights to enhance partner engagement and success.
- Develop clear communication plans to keep internal & external stakeholders informed about program updates, changes, and achievements. This includes crafting compelling messages for internal teams, partners, and executives.
- Streamline processes for sales and partner engagement. Ensure accuracy, efficiency, and compliance while minimizing friction for partners and sales teams. Always consider standard operating procedures & automation.
- Ensure coordination with all stakeholders responsible for programs including agreements. Oversee that the programs are compliance with legal and business requirements and maintain a well-organized system for tracking those programs.
To ensure you are set up for success, you will bring the following skillset and experience:
- You hold a Bachelor’s degree with 5+ years of experience in Sales, Business Analysis, Sales Operations, Program Management, preferably within an enterprise software company or similar
- You have experience handling complex projects with multiple stakeholders and leading complex initiatives from conception to execution in a fast-paced work environment.
- You have experience working with Marketplaces. Direct experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) or Oracle Cloud Infrastructure is preferred.
- You are proficient in analytics and reporting in order to analyze KPI’s, track performance and recommend improvements based on data insights.
- You have some familiarity with partner management, especially in the context of indirect sales or managing third-party partnerships & contracts
- Experience working with sales and marketing automation software. (e.g. Salesforce.com)
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
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BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
