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Customer Support Associate - Dutch Speaker

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Netherlands

Offer summary

Key responsabilities:

  • Provide exceptional support to freelancers.
  • Address concerns through phone, chat, or email.
Temper logo
Temper Information Technology & Services Scaleup https://go.temper.works/
51 - 200 Employees
About Temper
Temper is a tech company, offering an online platform that consists of a digital notice-board where professionals can connect with clients to perform shift-based work. The intuitive in-app experience helps professionals to manage their work-life, have easy access to the largest offering of interesting shifts across different sectors, have full control over when and where they work, and realize better earnings. The platform helps with on-demand access to the largest offering of qualified independent professionals, full control over the selection process and efficient automated processes, such as payment and contract management.
See more Temper offers

Job description

Empowering customers with top-notch support


The challenge


Deliver exceptional experiences to the freelancers who work shifts through our platform. Whether through phone calls, chat, or emails, ensure our users feel valued and understood by addressing their concerns, resolving issues, or clearly explaining any service limitations or policies.


Your Temper team


Our Support team is super dedicated and always ready to help our users. We're there for them every day of the year—9 am to 8 pm on weekdays and 9 am to 5 pm on weekends. This means that each team member occasionally covers a weekend shift. We're a small but mighty team, and we come from all over the world, bringing a cool mix of backgrounds and experiences to the table!

While your team lead partly plans your support shift, you get to decide if your shift starts at 8 am or 9 am.


How we work


At Temper, we embrace a dynamic hybrid work model that blends the best of both worlds: the energy of our vibrant offices in Amsterdam, Paris, and London, and the flexibility to work from home. We believe in empowering our team to thrive in a way that suits them best. Need a change of scenery? You'll find the support and flexibility to make the most of your talents at Temper.


Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
EnglishDutch
Check out the description to know which languages are mandatory.

Hard Skills

Customer Support

Other Skills

  • Problem Solving
  • Teamwork
  • Time Management
  • Verbal Communication Skills
Are you interested?

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