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Polish Speaking Customer Support for Gaming Consoles, Greece - Full relocation

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece, Belgium

Offer summary

Qualifications:

Fluency in Polish and English, Prior customer support experience, preferably in gaming, Strong understanding of gaming consoles and technologies, Excellent communication and problem-solving abilities, Ability to multitask in a fast-paced environment.

Key responsabilities:

  • Provide customer support in Polish for gaming inquiries
  • Troubleshoot technical issues efficiently
  • Educate customers on product features and best practices
  • Document customer interactions accurately
  • Work with technical teams on complex issues
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
About Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Polish Speaking Customer Support representative for renowned gaming consoles in Greece, with full relocation support provided! Join our esteemed client in the gaming industry and become part of a vibrant team dedicated to enhancing the gaming experience for users.

In your role as a Polish Speaking Customer Support representative, you will assist Polish-speaking customers with inquiries about gaming consoles, provide technical troubleshooting, and offer guidance on gameplay and product features. Your expertise and passion for gaming will be instrumental in ensuring customer satisfaction.

Our client is committed to providing a collaborative and innovative work environment. This is a fantastic opportunity to advance your career while enjoying the beautiful culture and lifestyle in Greece!


Responsibilities
  • Provide outstanding customer support in Polish for gaming console inquiries
  • Troubleshoot and resolve technical issues in a timely manner
  • Educate customers on product features, services, and best practices
  • Accurately document customer interactions and maintain records
  • Work closely with technical teams to address complex issues
  • Contribute to team initiatives aimed at improving service quality

Requirements

  • Fluency in Polish and English, both written and spoken
  • Prior experience in customer support, preferably in the gaming industry
  • Excellent communication and problem-solving abilities
  • A strong understanding of gaming consoles and related technologies
  • Ability to multitask and work effectively in a fast-paced environment
  • Willingness to relocate to Greece with support provided
  • A positive attitude and a genuine passion for gaming
  • Team player committed to delivering exceptional customer service

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishPolishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Speech FluencyCustomer SupportHardware TroubleshootingVideo Game ConsoleDocumentation Generation

Other Skills

  • Multitasking
  • Motivational Skills
  • Teamwork
  • Verbal Communication Skills
Are you interested?

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