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Customer Project Manager

Remote: 
Full Remote
Contract: 
Salary: 
23 - 23K yearly
Experience: 
Expert & Leadership (>10 years)
Work from: 
Texas (USA), United States

Offer summary

Qualifications:

10+ years of telecom experience, OSHA 10 Certification required, PMP certification preferred or pursued, Proficiency in MS Office suite, Financial knowledge for budget tracking.

Key responsabilities:

  • Manage project scope, schedule, cost, and quality
  • Interface with customers daily
  • Develop and report project documentation
  • Identify and resolve project issues
  • Conduct project reviews and gather best practices
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Nokia Telecommunication Services XLarge https://www.nokia.com/
10001 Employees
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Job description

Job Description

Customer Project Managers utilize their project and people management skills to deliver high quality projects on time, on budget and with unwavering professionalism.

Our Project Managers are responsible for managing cross functional teams (leasing, zoning, architecture & engineering, construction, integration & optimization etc.), and reporting to management, communicates to clients; and ensuring Nokia meets scope, schedule, cost and quality, metrics for the project.

We are looking for a high performing Customer Project Manager to join our team.

How You Will Contribute And What You Will Learn

As part of our team, you will:

  • Interface with the customer on a daily basis
  • Define project scope, schedule, cost, resources, risk, quality, and deliverables in collaboration with customers and Nokia management
  • Forecast & Actualize Nokia Site Tracker
  • Where required, negotiate with other department managers for the acquisition of required personnel from within the company
  • Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary, during project cycle
  • Set and continually manage project expectations with team members and other stakeholders
  • Identify and resolve issues and conflicts within the project team
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations
  • Perform Risk Analysis for the project
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans
  • Define project success criteria and disseminate them to involved parties throughout project life cycle
  • Build, develop, and grow any business relationships vital to the success of the project
  • Conduct project reviews & create recommendations identifying successful/unsuccessful project elements
  • Collect best practices and tools for project execution and management
  • Follow all Nokia Information Security policies and guidelines including ISMS (ISO27001 program)
  • Travel: up to 20%

Note: No relocation or sponsorship offered for this role.

Key Skills And Experience

You must have:

  • At least 10 years of telecom experience including site acquisition, construction, integration, optimization process knowledge
  • Experience with the T-Mobile South Central Markets
  • Minimum, OSHA 10 Certified
  • Familiar with T-Mobile magenta build
  • Demonstrated focus on safety in the work environment
  • Highly Developed Knowledge of project management skills, with understanding of scope, schedule, cost, quality, risk, resource, and delivery management.
  • Ability to manage multiple projects simultaneously
  • Effective communicator, written and oral with ability to present to management
  • Proficient computer skills, MS Office – Word, Excel, Power Point, Projects.
  • Desire to Succeed and Learn New Skills.
  • Commitment to excellence and high standards.
  • Ability to work independently and as a member of various teams and committees.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

It would be nice if you also had:

  • PMP certified, Nokia PM Practitioner certified or actively pursuing certification, must obtain within 12 months
  • Previous experience in matrix managed organizations
  • Developed Financial knowledge, ability to define/track project/program financials such as Budget, Margin, Invoicing, Revenue recognition

Required Competencies:

  • Customer Focus
  • Strategic Agility
  • Dealing with Ambiguity
  • Interpersonal Savvy
  • Priority Setting
  • Motivating Others
  • Decision Quality
  • Business Acumen

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information

US/Canada Nokia Offers a comprehensive benefits package that includes but is not limited to:

  • Corporate Retirement Savings Plan
  • Health and dental benefits
  • Short-term disability, and long-term disability
  • Life insurance, and AD&D – Company paid 2x base pay
  • Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
  • Paid time off for holidays and Vacation
  • Employee Stock Purchase Plan
  • Tuition Assistance Plan
  • Adoption assistance
  • Employee Assistance Program/Work Life Resource Program

The above benefits exclude students. Disclaimer for US/Canada

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity.(Check the salary ranges in the job info section for this role)

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

About The Team

Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Industry :
Telecommunication Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Business Acumen
  • Self-Motivation
  • Social Skills
  • Mental Agility
  • Microsoft Office
  • Teamwork
  • Decision Making
  • Physical Flexibility
  • Financial Literacy
  • Analytical Thinking

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