Communications Specialist (12-month contract)

About The Salvation Army

For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2.1 million people, providing necessities of life such as food, clothing, and shelter. And our work goes well beyond that to including supporting people through unemployment, loneliness, finding church community, and responding to family challenges. We continually adapt to meet emerging needs.

These are exciting times at The Salvation Army as we launch a significant digital and business transformation. We are in the midst of revolutionizing our core capabilities to maximize service and mission outcomes. This will include an integrated platform for relationship and people management, learning, intranet and data warehouse. In order to achieve all this, we are now hiring a Communications Specialist to support our HR Transformation program.

As the Communications Specialist, you will create and deliver effective content for HR transformation initiatives, focusing on clear, concise, and impactful communication across various channels, particularly in sensitive areas like labor relations and organizational change. You excel in simplifying complex information and presenting it through polished, compelling PowerPoint presentations. Additionally, in this role you will collaborate with functional areas to understand their communication needs and manage publishing processes in coordination with HR, Communication, and Program teams.

This is a 12–15-month contract role to support a program delivery.

What you will be doing:

Strategy, Planning, and Execution:

• Develops and executes internal communication strategies aligned with organizational goals and employee engagement.
• Creates clear, targeted messaging for sensitive topics like labor relations and workforce changes, ensuring consistency across platforms.
• Builds strong partnerships with internal clients to align strategic communications with business goals.
• Designs and evaluates targeted campaigns for specific audiences, offering insights for future improvements.

Project and Program Management Support:

• Supports the development and implementation of project plans, adhering to timelines.
• Drafts communications materials such as email announcements, promotional content, and briefings, while contributing to training materials.
• Manages creation of communication tools like fact sheets, job aids, and presentations, developing stakeholder communication strategies.
• Assists the Project Manager in identifying risks related to communications, tracking progress, and assigning tasks to internal teams.

What you bring to the table:

• Bachelor’s degree in communications, Public Relations, Human Resources, or a related field. Change Management or behavioral Analysis certifications/degree is an asset.
• 3 to 5 years of experience in corporate communications, with a focus on HR transformation or organizational change.
• Proven experience in HR communications, including crafting communications in unionized environments and a deep understanding of the sensitivities involved.
• Experience in internal communications, change management and employee engagement, ideally gained within a large corporate organization.
• Excellent English writing skills and ability to convey complex topics diplomatically and in simple language to multiple audiences.
• Expert-level proficiency in PowerPoint, with the ability to independently create decks that translate complex information into easily digestible content.
• Experience in sourcing and creating content for a range of online and offline channels.
• Experience of design software, such as InDesign and/or Adobe Illustrator, as well as printing and production processes would be an advantage.
• Experience of Microsoft, and Workday would be an advantage.

What We Promise

• Belonging to a creative, dynamic team of IT professionals where what you do will make a difference in your own backyard and across Canada & Bermuda
• Continuous learning and growth through challenging work
• The chance to be part of a leading digital and business transformation for over 100,000 employees and volunteers
• An opportunity to launch and/or grow your career with a huge, stable, international not-for-profit organization
• We live our Core Values as a faith & values-based organization, we hire and serve people of all backgrounds, faiths, and traditions – there’s a place for everyone to belong here

Compensation

The salary range for this position is $75,454 (mid.) to $90,545 (max). Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

How We Hire

We are committed to creating a workplace where people experience meaningful work, a sense of hope and optimism, an environment of trust, and inspired results. If this sounds like an environment in which you would like to work, apply today!

We embrace equity, diversity, justice, inclusion and belonging and we’re committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be.

The Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.

We thank all applicants and will contact candidates selected for next steps. Internal Applicants, please speak with your manager about your intentions prior to submitting your application.