Offer summary
Qualifications:
Minimum 5 years experience as Salesforce Developer or Architect, Salesforce certifications required, Expert knowledge of Sales, Service, and Experience Cloud, Strong communication skills in English, Proven problem-solving ability for technical issues.
Key responsabilities:
- Handle complex technical queries from Salesforce users
- Provide real-time support and solve advanced issues
- Build custom solutions within Salesforce for clients
- Engage on forums and maintain high-quality responses
- Submit daily reporting on customer engagement metrics