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Account Manager - Logistics

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Indonesia

Offer summary

Qualifications:

Proven experience in account management, Strong understanding of logistics and supply chain, Excellent English communication skills, Bachelor's degree in Business or related field, Proficiency in CRM software and MS Office.

Key responsabilities:

Act as primary contact for clients
Manage and grow client relationships
Coordinate with teams for service delivery
Monitor performance and resolve issues
Prepare reports on account status

IBMC Human Resources, Staffing & Recruiting Scaleup https://ibmc.id/

51 - 200 Employees

See more IBMC offers

Job description

We are looking for an account manager to handle

Tasks

Act as the primary point of contact for assigned clients and partners.
Manage and grow relationships with existing clients by understanding their needs and providing solutions.
Coordinate with internal teams to ensure timely and accurate delivery of logistics services.
Monitor service performance and address any issues or complaints.
Develop and implement strategies to improve client satisfaction and retention.
Prepare regular reports on account status and operations.
Negotiate contracts and terms with clients and partners.
Stay updated on industry trends and competitor activities.

Requirements

Willing and able to work according to the US time zone, which aligns with midnight in Indonesia.
Proven experience as an account manager or similar role in the logistics industry.
Strong understanding of logistics and supply chain management.
Excellent English communication and interpersonal skills
Ability to manage multiple accounts and prioritize tasks effectively.
Problem-solving aptitude and attention to detail.
Proficiency in CRM software and MS Office.
Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.