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Desktop Engineer

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

5+ years of experience in desktop engineering, Proven experience with Windows Active Directory, Strong expertise in Windows Hello for Business and Cisco AnyConnect, Proficient in Windows 10/11 administration, Relevant certifications preferred.

Key responsabilities:

  • Design, deploy, and manage desktop environments
  • Administer and maintain Active Directory
  • Configure and troubleshoot Windows Hello for Business
  • Deploy and manage secure VPN solutions
  • Ensure compliance with security policies
Axiom Software Solutions Limited logo
Axiom Software Solutions Limited
51 - 200 Employees
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Job description

Desktop Infrastructure Management

  • Design, deploy, diagnose, update and manage desktop environments with a focus on Windows 10/11 systems.
  • Ensure desktop environments are secure, scalable, and optimized for performance.

Windows Active Directory (AD)

  • Administer and maintain Active Directory environments, including user and group management, GPO creation, and troubleshooting.
  • Design, diagnose and implement AD security best practices, including managing authentication protocols and ensuring compliance with security policies.

Windows Hello For Business

  • Design and implement Windows Hello for Business, including the configuration of biometrics, PINs, and multi-factor authentication (MFA).
  • Troubleshoot issues related to Windows Hello for Business and ensure seamless user authentication processes.

Secure Network Connectivity

  • Deploy, configure, and manage Cisco AnyConnect VPN solutions to ensure secure remote access for end-users.
  • Monitor and troubleshoot Wired, Wireless and VPN connectivity issues, ensuring high availability and performance for remote workforces.
  • Familiar with 802.1x network access control

TPM Certificates

  • Manage the deployment and renewal of TPM (Trusted Platform Module) certificates managed by Windows Hello for Business across the desktop environment.
  • Ensure proper integration of TPM certificates with other security protocols and applications.

Security & Compliance

  • Ensure all desktop systems comply with corporate security policies and industry best practices.
  • Collaborate with the security team to implement and monitor endpoint protection measures.

Technical Support

  • Provide advanced troubleshooting and support for desktop-related issues, escalating to other teams as necessary.

Documentation & Reporting

  • Maintain detailed documentation of configurations, processes, and procedures.
  • Generate reports on desktop performance, security compliance, and incident response activities.

Qualifications

Experience:

  • 5+ years of experience in desktop engineering, with a focus on enterprise environments.
  • Proven experience with Windows Active Directory, including advanced GPO management.
  • Strong expertise in Windows Hello for Business, Cisco AnyConnect, and TPM certificate management.

Technical Skills

  • Proficient in Windows 10/11 administration and troubleshooting.
  • Strong knowledge of networking fundamentals, including VPNs and network security.
  • Experience with endpoint management tools (e.g., SCCM, Intune).
  • Familiarity with scripting languages (e.g., PowerShell) for automation and process improvement.

Certifications

  • Relevant certifications such as Microsoft Certified: Modern Desktop Administrator, Cisco Certified Network Associate (CCNA), or similar are a plus.

Soft Skills

  • Strong communication and collaboration skills, with the ability to work effectively in a team environment.
  • Detail-oriented with strong organizational skills.
  • Ability to manage multiple projects and tasks simultaneously.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Reporting
  • Verbal Communication Skills
  • Organizational Skills

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