Offer summary
Qualifications:
Experience in a similar role, Fluency in English, Willingness to work 13:00 - 21:00, Experience with MS Dynamics, Ability to diagnose software and hardware issues.Key responsabilities:
- Provide helpdesk support for all client office locations
- Categorize incoming incidents and manage requests
- Offer remote assistance for hardware and software
- Complete access requests and onboarding tasks