Native Icelandic Speaking Customer Service Job Opportunity in Greece

Patrique Mercier Recruitment, a premier agency focused on connecting multilingual talent with employers around the globe, is excited to present a unique job opportunity for Native Icelandic speakers in Greece. This position offers an excellent chance to immerse yourself in a new culture while leveraging your language skills in a dynamic customer service setting. Our specialization spans across various industries, and our goal is to help candidates achieve fulfilling career experiences abroad. As a Native Icelandic Speaking Customer Service Representative, you will be the first point of contact for our valued customers, ensuring they receive accurate information and timely support. Join us in Greece, where you’ll not only contribute to the success of our esteemed clients but also enjoy the beauty and diversity of the country. Patrique Mercier Recruitment is dedicated to facilitating your transition and ensuring your success in this new role.

Responsibilities

• Deliver outstanding customer service to Icelandic-speaking clients through multiple communication channels including phone, email, and live chat.
• Assist customers with inquiries, product information, and troubleshooting.
• Document all interactions in a clear and thorough manner to maintain accurate records.
• Identify customer needs and offer tailored solutions to enhance their overall experience.
• Work within a team to achieve customer satisfaction goals and support continuous improvement.
• Participate in training and development initiatives to enhance your skills and knowledge.

Requirements

• Fluency in Icelandic and English (both spoken and written).
• Previous experience in customer service is preferred.
• Excellent communication and problem-solving skills.
• Ability to multitask effectively in a fast-paced environment.
• Computer literacy with knowledge of customer service tools and platforms.
• A proactive attitude with a passion for helping customers.
• Willingness to relocate to Greece and embrace a new culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )