Offer summary
Qualifications:
Fluency in Polish and English, Strong communication and customer service skills, Ability to work remotely, Problem-solving skills and attention to detail, Enthusiasm for learning and helping customers.
Key responsabilities:
- Provide excellent support via phone, email, and chat for Polish-speaking customers.
- Assist with inquiries and resolve technical issues on products.
- Document customer interactions accurately in the CRM system.
- Collaborate with team members to enhance service quality.
- Participate in training to improve product knowledge.