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Forward Deployed Staff Engineer, Software Applications (R2799)

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
United States

Offer summary

Qualifications:

Bachelor’s degree in Engineering or Computer Science, 7+ years of industry experience, 3+ years in integration/applications engineering, Strong proficiency in modern C++, Intermediate proficiency in Python.

Key responsabilities:

  • Provide technical support and training to customers
  • Develop AI Autonomy applications
  • Assist in post-sales deployment and integration
  • Troubleshoot and resolve technical issues
  • Collaborate with the engineering team to improve products
Shield AI logo
Shield AI Scaleup https://shield.ai/
501 - 1000 Employees
About Shield AI
Founded in 2015, Shield AI is a venture-backed defense technology company whose mission is to protect service members and civilians with intelligent systems. In pursuit of this mission, Shield AI is building the world’s best AI pilot. Its AI pilot, Hivemind, has flown a fighter jet (F-16), a vertical takeoff and landing drone (V-BAT), and a quadcopter (Nova). Shield AI’s products and people are currently in the field actively supporting operations with the U.S. Department of Defense and U.S. allies. Backed by top-tier Silicon Valley VC funds, Shield AI has established itself as the leader in AI for aviation. Shield AI has been named to Forbes’ AI 50 and Best Startups lists, CB Insights Top 100 AI Companies, and Fast Company’s Most Innovative Companies. The company has offices and facilities in San Diego, Dallas, Washington, D.C. and Abu Dhabi. We're hiring: https://shield.ai/careers-overview/
See more Shield AI offers

Job description

The Software Applications Engineer will provide technical expertise and support to customers during the implementation and use of Shield AI enterprise software products. This role involves working closely with customers to understand their requirements and ensuring successful product integration for AI & Autonomy development. 

What you'll do:
  • We are looking to hire U.S based personnel who are willing and able to travel internationally to support foreign customers and be stationed in foreign nations for extended periods up to 12 months.
  • Become an expert user of the Hivemind enterprise software stack. 
  • Provide technical support and training to customers. 
  • Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
  • Assist the sales team in pre-sales activities, e.g., demos. 
  • Assist in post-sales deployment and integration of Shield AI enterprise software products. 
  • Develop and maintain technical documentation and training materials. 
  • Troubleshoot and resolve technical issues. 
  • Help customers debug software/API integration issues. 
  • Collaborate with the engineering team to address customer feedback and improve products. 
  • Visit customers on site globally to support software integration and development activities. 

    • Required qualifications:
  • Bachelor’s degree in Engineering, Computer Science, or a related field. 
  • 7+ years of experience of industry experience
  • 3+ years of experience in an integration/applications engineering role 
  • 3+ years of experience working in a startup environment. 
  • Strong technical background in software engineering. 
  • Strong proficiency in writing modern C++ code. 
  • Intermediate proficiency in writing Python code. 
  • Excellent problem-solving and analytical skills. 
  • Strong communication and interpersonal skills. 

    • Preferred qualifications:
  • Experience in the defense aviation or robotics industry. 
  • Experience building and running a small enterprise software applications/solutions engineering team. 

    • Required profile

    Experience

    Level of experience: Senior (5-10 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Technical DocumentationEnterprise Application SoftwareAerospace IndustryIndustrial RoboticsAPI ManagementCustomer EngagementTechnical SupportSoftware EngineeringPython (Programming Language)C++ (Programming Language)

    Other Skills

    • Training And Development
    • Troubleshooting (Problem Solving)
    • Problem Solving
    • Verbal Communication Skills
    • Analytical Thinking
    • Social Skills
    Are you interested?

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