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Customer Care Specialist (Dutch)

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Montenegro

Offer summary

Qualifications:

Native or fluent in Dutch, High school diploma or equivalent, Experience in invoicing/accounting roles, Strong attention to detail and accuracy, Outstanding organization skills.

Key responsabilities:

Review invoices against purchase orders
Enter invoice details into ERP system
Resolve discrepancies with invoices
Ensure compliance with policies and regulations
Liaise with vendors to resolve queries

David Kennedy Recruitment Ltd. Human Resources, Staffing & Recruiting Startup https://www.davidkennedyrecruitment.com/

11 - 50 Employees

See more David Kennedy Recruitment Ltd. offers

Job description

David Kennedy Recruitment is working with a BPO with great employee satisfaction ratings to find experienced Dutch-speaking Customer Care Specialist to work remotely in Montenegro. The successful candidates would review incoming invoices and payment reminders from the client's partners, correspond with partners, and engage in internal communication with colleagues and superiors in the internal client team. Currently, communication with partners is conducted via email.

Position: Customer Care Specialist (Dutch)

Location: Remote/work from home in Montenegro

Employment type: Full-time.

DUTIES AND RESPONSIBILITIES:

Checking invoices against purchase orders, contracts, and delivery receipts to ensure correct quantities, pricing, and terms
Accurately entering invoice details into the financial or ERP system
Investigating and resolving any discrepancies or issues with invoices, such as incorrect amounts or missing information
Ensuring that all invoices comply with company policies and relevant legal or tax regulations
Maintaining accurate records of all invoices processed and ensuring documentation is properly filed
Liaising with vendors, suppliers, and internal departments to resolve invoice-related queries or disputes.

REQUIREMENTS:

Native or fluent in Dutch, both verbal and written
Residing in Montenegro and being able to take on a job legally without the company's support
A high school diploma or equivalent; an associate's or bachelor's degree in accounting, finance, or a related field is a plus.
Prior experience in invoicing, accounting, or bookkeeping roles; familiarity with accounts payable processes.
Strong attention to detail and accuracy in verifying invoices and identifying discrepancies.
Excellent organizational skills to manage a high volume of invoices and ensure timely processing.
Good written and verbal communication skills for interacting with vendors and internal teams.
Ability to analyze and resolve invoice discrepancies effectively.
Strong problem-solving abilities to manage any issues that arise during invoice processing.
Knowledge of tax regulations, accounting principles, and company policies related to invoicing.
Working schedule: shift rotation, Monday to Saturday.

OFFER:

Excellent remuneration package based on experience, skills and performance
Indefinite contract
Fully remote work from Montenegro
A dynamic and creative team with a positive and friendly atmosphere
Good work environment - the employer can show off great reviews from their employees
Guidance and tools to reach your full potential