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Entry Level Swedish Customer Service in Greece with Fully Paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Swedish and English., Excellent customer service skills., Ability to multitask efficiently., Problem-solving skills required., Familiarity with CRM systems preferred..

Key responsabilities:

  • Provide exceptional customer support.
  • Resolve inquiries through various channels.
  • Document customer interactions in CRM.
  • Collaborate with team on feedback trends.
  • Participate in training for skill enhancement.
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Unlock your potential with Patrique Mercier Recruitment JP as we seek passionate Swedish-speaking customer service representatives to join a prestigious Big Tech company in Greece! This position offers the exciting opportunity of paid relocation, allowing you to immerse yourself in the Greek culture while leveraging your skills in a dynamic tech environment. In this role, you will serve as the frontline support for customers, addressing inquiries and resolving issues related to a range of cutting-edge technologies. If you are eager to enhance your career with a reputable tech giant while enjoying the Mediterranean lifestyle, we invite you to apply!

Responsibilities
  • Provide exceptional customer support to Swedish-speaking clients through various channels, including phone, email, and live chat.
  • Efficiently resolve customer inquiries and technical issues, ensuring high satisfaction levels.
  • Stay informed about the latest products, services, and updates to offer accurate assistance to customers.
  • Document all customer interactions in the company’s CRM system for record-keeping and follow-up.
  • Collaborate with team members to identify trends in customer feedback and suggest improvements.
  • Participate in training and development programs to continuously enhance your product knowledge and customer service skills.
  • Proactively contribute innovative ideas for improving processes and customer engagement.

Requirements

  • Fluent in Swedish, both written and spoken; proficiency in English is essential.
  • Excellent communication and customer service skills with a friendly and positive attitude.
  • Ability to multitask and operate efficiently in a fast-paced environment.
  • Strong problem-solving skills and meticulous attention to detail.
  • Previous experience in customer service or technical support is highly desirable.
  • Familiarity with CRM systems and customer support platforms.
  • A willingness to learn, adapt, and embrace living in a new cultural setting.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishSwedishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Multitasking
  • Problem Solving
  • Detail Oriented
  • Verbal Communication Skills
  • Adaptability
  • Customer Service

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