Dutch Speaking Banking Services Representative - Athens, Greece (w/relocation)

Patrique Mercier Recruitment is pleased to offer a position for a Dutch Speaking Banking Services Representative in Athens, Greece, with relocation support available for the right candidate. This role is perfect for motivated individuals eager to kickstart their careers in the banking sector while enjoying the vibrant culture of Athens.

As a Banking Services Representative, you will be the frontline contact for our Dutch-speaking clients, assisting them with a variety of banking-related inquiries and ensuring they receive top-notch service. Your linguistic skills and banking knowledge will be essential in creating exceptional customer experiences.

Key Responsibilities

• Handle customer inquiries regarding banking services through phone, email, and chat in Dutch and English
• Provide clients with information on banking products and tailor solutions to their needs
• Assist with account setup, transactions, and management
• Resolve client complaints with professionalism and efficiency
• Keep accurate records of all customer interactions and transactions
• Collaborate closely with colleagues and stakeholders to enhance service delivery
• Familiarize yourself with banking regulations and company policies to ensure compliance

Requirements

• Fluency in Dutch and English, both verbal and written
• Previous experience in customer service or banking is an advantage
• Strong communication skills with an emphasis on customer satisfaction
• Problem-solving skills and a proactive attitude
• Able to handle multiple tasks and prioritize effectively in a fast-paced environment
• Attention to detail and a commitment to quality service
• Familiarity with banking software and computer systems
• Willingness to relocate to Athens, Greece

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )