Czech Customer Service Agent in Sunny Greece - Relocation Paid

Join Patrique Mercier Recruitment JP as a Czech Customer Service Agent and enjoy the sun and culture of Greece with a paid relocation package! In this exciting role, you will be a vital part of our customer service team, assisting Czech-speaking clients with their inquiries and providing exceptional support. Your responsibilities will include resolving issues, fostering customer relationships, and ensuring a positive service experience. If you are looking to expand your career while enjoying a vibrant lifestyle in a beautiful location, we want to hear from you!

Responsibilities

• Provide outstanding customer service to Czech-speaking clients via phone, email, and chat.
• Efficiently manage customer inquiries and resolve issues to maintain high levels of satisfaction.
• Maintain a thorough understanding of the company’s products and services to assist customers effectively.
• Document customer interactions accurately in the CRM system for tracking and quality assurance.
• Collaborate with team members to enhance service delivery and improve customer experiences.
• Participate in training sessions to continuously develop your skills and knowledge.
• Provide feedback and suggestions to optimize processes and increase customer satisfaction.

Requirements

• Fluent in Czech and English, both written and spoken.
• Excellent communication skills and a strong focus on customer satisfaction.
• Ability to thrive in a fast-paced, team-oriented environment.
• Prior experience in customer service is a plus but not mandatory.
• Proactive, adaptable, and a positive mindset with strong interpersonal skills.
• Willingness to relocate to Greece and embrace a new culture.
• A genuine enthusiasm for assisting customers and addressing their needs.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )