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Native Danish Speaker for Customer Service Job in Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Native proficiency in Danish (spoken and written), Previous experience in customer service preferred, Strong communication skills and customer-focused mindset, Ability to handle stressful situations professionally, Experience with customer service software beneficial.

Key responsabilities:

  • Provide exceptional customer service through phone, email, and chat
  • Resolve customer inquiries efficiently for client satisfaction
  • Offer detailed product information to assist customers
  • Maintain accurate records of interactions in the database
  • Collaborate with team members to improve service processes
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is delighted to offer an exciting opportunity for native Danish speakers seeking to advance their careers in customer service while enjoying the beautiful surroundings of Greece. Our agency specializes in connecting talented individuals with exceptional job opportunities in their native languages, and this role will allow you to utilize your Danish skills in a dynamic work environment. In this position, you will provide top-notch customer support to Danish-speaking clients, ensuring that their needs are addressed promptly and effectively. Experience the vibrant culture and lifestyle of Greece while working with a professional team committed to excellence. If you're passionate about customer service and eager for a new adventure, we would love to help you find your dream role with Patrique Mercier Recruitment!


Responsibilities
  • Provide exceptional customer service to Danish-speaking clients through various communication channels, including phone, email, and chat.
  • Resolve customer inquiries and issues with patience and efficiency to ensure client satisfaction.
  • Offer detailed information about products and services to assist customers in making informed decisions.
  • Maintain accurate records of customer interactions and transactions in the company database.
  • Collaborate with team members to improve service processes and enhance the customer experience.
  • Stay informed about product updates and company policies to provide reliable assistance.
  • Contribute to achieving team goals and maintaining high service standards.

Requirements

  • Native proficiency in Danish (spoken and written); English proficiency is an advantage.
  • Previous experience in customer service or a related field is preferred.
  • Strong communication skills and a customer-focused mindset.
  • Ability to handle stressful situations with professionalism and resolve customer concerns effectively.
  • Experience with customer service software and tools would be beneficial.
  • Detail-oriented with excellent problem-solving skills.
  • Willingness to relocate to Greece and adapt to a new environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Stress Management
  • Detail Oriented
  • Verbal Communication Skills
  • Customer Service
  • Motivational Skills

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