Antifraud manager (KYC)

We are an iGaming company with over three years of experience and a team of more than 1000 specialists.
Our achievements include 8 major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.
Join the team that launches new projects in various markets and shapes the future of the iGaming industry.

Responsibilities:

• Customer authentication
• Responding to customer service queries and analyzing customer data to provide valuable insights
• Detect and prevent cases of multiple accounts usage
• Efficient processing of tickets from other departments
• Approve or reject payment requests based on fraud analysis
• Conducting anti-fraud checks when submitting payment requests using Excel data.

What we expect:

• Proven experience with Excel.
• Analytical skills, ability to analyze and make informed decisions
• Ability to allocate time for tasks correctly
• Ability to learn and quickly adapt to new things
• Experience in customer service will be an advantage.

• Paid vacation, sick leave and holidays
• Opportunity for professional and career growth through training and development programmes
• Flexible work schedule that allows you to work from anywhere in the world: 2 day shifts / 2 weekends / 2 night shifts / 2 weekends.

Join our team and make the iGaming world safer!
If you have any questions about the vacancy, please contact us: yevheniia.ko@progamingsoftware.com