Position Details
Location: Dearborn, MI
Department: Information Technology
Reports to: Manager, Project Delivery-D2C
Job Classification: Remote
FLSA: Exempt
Job Band: Professional
Job Summary
The Business Systems Analyst will work collaboratively with business partners, vendors, and other IT groups. The Business Systems Analyst is responsible for capturing business requirements, assisting with developing business processes, and managing project QA through implementation. The Business Systems Analyst works cross functionally to drive overall business/IT alignment throughout the project.
We Are All Leaders at Carhartt
In our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt. We Lead Business by creating value, delivering on results, and making changes along the way. We Lead Self by being inclusive, recognizing that our differences make us stronger as we strive to build a better world, together, for all hardworking people. We Lead Others by communicating and clearly defining the path as we walk bravely into the future. Working at Carhartt, we are all given a seat at the table and the honor of continuing the legacy.
Representative Responsibilities
- Facilitate workshops, gather business requirements, map business processes, document customer journeys, and author business requirements
- Design and implement new or enhanced operational processes to meet key business objectives
- Support the business in the creation of Business requirements and functional specifications to support the corporate strategy and to continually improve the functionality, performance, and reliability of our systems
- Create functional specifications and continually working collaboratively with stakeholders across the business and IT
- Work with project management teams to create and manage project plans and to maintain schedule
- Work with project stakeholders and project management teams to provide regular oral and written project updates identifying risks, opportunities and time lines
- Develop business process guides for end users
- Define business test cases and manage the user acceptance testing process
Required Education
- Bachelor's Degree Required
- Equivalent work experience may be considered in lieu of degree
Required Skills & Experience
- 3 years of Business Analyst experience required; 1 year or more of eCommerce or IT experience strongly preferred
- Apparel, retail or consumer products manufacturing experience preferred
- Demonstrated advanced proficiency in Project, Word, Visio, Excel, and PowerPoint
- Strong oral and written communication, organization, time management and analytical/problem solving skills are required along with a high degree of flexibility and creativity
- Proven track records of delivering projects on time and on budget
- Proven experience in requirements gathering and stakeholder management
- Strong interpersonal skills with persuasive and assertive approach to getting the job done
- Experience writing business test cases and managing the user acceptance testing period
Physical Requirements and Working Conditions
- Office Environment
- This position has a Remote location: Associate will have no regular requirement to be on-site. Travel on-site is limited to special events
- Carhartt is a tobacco free workplace
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