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Telemarketing Specialist (Mandarin Support) - WFH

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Malaysia

Offer summary

Qualifications:

Bachelor's Degree in Business, Finance, or Marketing, Certifications in finance or sales preferred, 2-3 years telemarketing or sales experience, Experience in banking or financial services, Understanding of SME market needs.

Key responsabilities:

Provide support to clients in lending facilities
Pitch and sell loan products effectively
Negotiate terms and close deals
Build and maintain client relationships
Analyze financial statements for credit assessments

SummitNext Scaleup http://www.summitnext.com/

201 - 500 Employees

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Job description

Job Description

We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.

As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Telemarketing Specialist (Mandarin Support) - WFH to provide unrivalled support to our clients in the lending facilities.

Position

Telemarketing Specialist (Mandarin Support) - WFH

Educational Qualifications

Bachelors Degree: Business Administration, Finance, Marketing, or a related field.
Relevant Certifications: Certifications in finance, sales, or business development can be a plus.

Experience

Sales Experience: 2-3 years of telemarketing or sales experience, preferably in financial services or loan products.
Industry Experience: Experience in banking, financial services, or a similar sector is often preferred.
SME Market Understanding: Knowledge of the challenges and needs specific to SMEs.

Skills

Excellent verbal and written communication skills both in English & Mandarin is required to effectively pitch and sell loan products.
Strong ability to negotiate terms, persuade clients and close deals.
Ability to build and maintain strong relationships with clients.
Capability to analyze financial statements and assess creditworthiness.
Proficiency in using various sales techniques and methodologies.
Ability to handle rejection and stay motivated in a high-paced, target-driven environment.
Familiarity with Customer Relationship Management (CRM) software to manage leads and customer data.

Personal Attributes

Customer-Oriented: Focused on understanding and meeting the needs of the customer.
Target-Driven: Motivated by achieving and exceeding sales targets.
Self-Motivated: Ability to work independently and manage time effectively.
Problem Solver: Aptitude for solving client issues and providing tailored financial solutions.
Adaptable: Able to adapt to different situations and clients' needs.

Salary