Offer summary
Qualifications:
Active Enrolled Agent (EA), CPA, or JD, 2+ years of individual tax preparation experience, Proficient in tax preparation software and Microsoft 365, Dedicated workspace with hard-wired Ethernet, Valid PTIN required.
Key responsabilities:
- Provide superior customer support via video, phone, and chat
- Assist customers with tax returns and resolve issues
- Document all customer interactions carefully
- Create an excellent customer experience
- Offer tax expertise and technical assistance