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Virtual Assistant (CTC0001) at hammerjack

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Australia

Offer summary

Qualifications:

2-4 years of virtual assistant experience, Experience in the AU insurance industry, Proficiency in Insight software, Strong organizational and multitasking abilities, Adaptive to new technologies.

Key responsabilities:

  • Organize internal filing systems
  • Maintain client detail updates
  • Prepare insurance quotations and schedules
  • Manage email inquiries and call management
  • Assist in marketing material preparation
hammerjack logo
hammerjack Scaleup https://hammerjack.com.au
501 - 1000 Employees
About hammerjack
Outsource Solutions For Business hammerjack is an Australian & Philippine owned and operated offshore outsourcing services provider. Headquartered in Sydney with multiple operating offices in Makati, Manila, and Pampanga, Philippines. We specialise in providing dedicated, high performing teams and outsourced services to the global small and midsize business market. Our solutions deliver quality and consistent outcomes and are helping businesses to focus on their core competencies, reduce operating costs and deliver more value to their customers. hammerjack has been a major player in developing the new Knowledge Process Outsourcing (KPO) industry in the Philippines servicing the Australian, U.S.A and U.K markets. Over the last 7 years we have sourced trained and developed top talent focussed on the Finance, Accounting, Bookkeeping, IT and Virtual Assistant services space. Our knowledge and experience in implementing the latest technologies and systems to support the best people has led to continued success for our clients and their remote teams, all while placing information and cyber security at the forefront. Our operating model was born in the enterprise services space and has been specifically developed to cater for the small, midsize market. This experience and collaborative customer approach set business up for success, no matter where they are on their journey. We offer an enterprise level approach to continuous improvement, high performance & quality, and world class customer experience. Our ability to deliver this level of service across multiple lines of business and industry verticals is a product of our investment in people, technology and the governance that sits behind it all.
See more hammerjack offers

Job description

Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide!

Are you ready to be part of a professional community that's powering businesses globally to save, grow, and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you!

Role: Virtual Assistant
Location & Work Set-Up: Hybrid (Makati or Pampanga site)

About Us:

At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.

Our Impact:

Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.

JOB OVERVIEW

As a Virtual Assistant, you will be a trusted advisor and expected to support multiple senior managers and executives, proactively and effectively within the business. To be successful in this role, you will be expected to understand the business, and demonstrate a high level of business acumen and exceptional
organisational skills which will contribute to seamless day-to-day operations.

DUTIES AND RESPONSIBILITIES

  • Prepare and Arrange Internal Filing System (Creating Folders/Client Docs).
  • Filing of Documents (Paperless) into the Database.
  • Updating and Maintaining client details.
  • Prepare client letter templates.
  • Assist in the preparation of Insurance Quotations using online systems.
  • Preparation of insurance schedules and policy renewals.
  • Claims Management in CRM.
  • Management of email inquiries and inboxes.
  • Assistance in the preparation of marketing materials.
  • Minor call management.

QUALIFICATIONS

  • 2-4 years of proven experience in virtual assistance.
  • AU insurance industry work experience is needed.
  • Insight (software platform) work experience is a must.
  • Strong organisational, project management, and problem-solving skills with implacable multitasking abilities.
  • Ability to follow process and work independently.
  • Tech savvy and keen to learn new software and processes.
  • Communicative with progress and/or report issues.

What's in It for You:

  • Flexibility: Work remotely or from one of our inspiring offices and enjoy a better work-life balance!
  • Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
  • Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
  • Dynamic Open Spaces: Conducive for productivity and creativity.
  • State-of-the-Art Security: Ensuring your safety and peace of mind.
  • Game Rooms: Take a break and unwind with our recreational facilities.
  • Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
  • Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
  • A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
  • Global Impact: Be part of something bigger and make a difference on a global scale.

Ready to Make a Difference?

If you're ready to join a dynamic team and be part of something truly special, we want to hear from you! Apply directly on this job ad, and let's forge a brighter future together! Let's forge a brighter future together!

hammerjack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Insurance SalesIntelligent Virtual AssistantProject Management

Other Skills

  • Multitasking
  • Business Acumen
  • Problem Solving
  • Organizational Skills
  • Communication
  • Technical Acumen
  • Time Management
Are you interested?

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