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Senior Recovery Manager

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

Bachelor's degree in related field, 8+ years in collections and recoveries, Strong analytical and problem-solving skills, In-depth knowledge of recovery strategies, Excellent communication abilities.

Key responsabilities:

Develop comprehensive recovery strategies
Optimize the collection of outstanding debts
Maintain relationships with third-party partners
Establish KPIs to report performance
Collaborate with cross-functional teams

Prosper Marketplace Financial Services SME http://www.prosper.com/

501 - 1000 Employees

See more Prosper Marketplace offers

Job description

The Role

Prosper’s Risk Operations team is seeking a dynamic leader to drive and optimize Recovery operations while influencing strategy and initiative execution across all Prosper products. The Senior Recovery Manager is responsible for proactively identifying opportunities to maximize Prosper’s recovery of outstanding debts and mitigate potential losses. You will also participate in execution coordination to ensure key initiatives are successfully implemented while providing insight on future enhancements.

Problems You Will Solve

Assist leadership with developing comprehensive recovery strategies to minimize financial losses and optimize the collection of outstanding debts

Assess current state operations to determine opportunities for automation, enhancement, and efficiency and executing on those initiatives

Maintain working relationship with third party collection agencies, debt buying companies, legal professionals, and other partners to enhance recovery efforts

Stay updated on industry trends, regulatory changes, and best practices related to debt recovery and adjust strategies accordingly

Create comprehensive dashboard and process for facilitating Market Share updates

Establish, monitor, and report on key performance indicators (KPI’s) to senior management, providing insight and recommendations to improve performance

Develop and maintain policies, procedures, and documentation related to debt recovery activities, ensuring compliance with applicable laws and regulations

Collaborate with cross-functional partners including credit risk, operations analytics, product and engineering, legal, compliance, customer experience and fraud teams to implement strategies and improve performance

About You

Bachelor’s degree in Engineering, Economics, Business Management, Finance, or other related fields. Advanced degree preferred.

8+ years of experience within collections and recoveries, preferably in post charge off vendor management, debt sales, and litigation.

Strong analytics, strategic thinking and problem-solving abilities with a data driven mindset and strong attention to detail.

In-Depth knowledge of debt recovery strategies, principles, and practices.

Acute awareness of regulatory environment as it pertains to collection vendor management and third party oversight.

Excellent communications skills, both written and verbal, with the ability to interact effectively with stakeholders at all levels.

Demonstrated leadership with proven ability to collaborate and influence across functional areas as well as with external partners.

Experience in debt recovery software and tools.

Whats In it For You

Employer paid health, dental and vision insurance

Unaccrued paid time off plus company holidays

Access to education & career development courses through Udemy, child & pet care assistance credits with Urban Sitter, legal resources through Rocket Lawyer, and more!

Onsite kitchen with fully stocked snacks & monthly catered lunches

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