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Certified Payroll Support Specialist

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

3-5 years of certified payroll experience, Knowledge of auditing payrolls for compliance, Excellent written and verbal communication skills, Proficient with MS Office Suite, SQL knowledge preferred but not required.

Key responsabilities:

Be the main contact for clients on payroll issues
Assist operational teams with certified payroll queries
Review and create cases for technical bugs
Maintain rate determinations and SQL tables
Update internal documentation for operations team

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Job description

Certified Payroll Support Specialist
65K-85K DOE | Full Time | Remote, US**

At eBacon, we’re not just crunching numbers – we’re serving up payroll perfection with a side of compliance! If certified payroll is your specialty and you know your way around Davis-Bacon like a chef in the kitchen, we want you on our team. As our Certified Payroll Support Specialist, you’ll be the go-to person for clients, helping them navigate complex payroll situations with ease. Whether it's fixing technical bugs or keeping compliance in check, you’ll make sure nothing slips through the cracks.

Who We’re Looking For:
You’re a certified payroll pro who knows the ins and outs of wage determinations and labor agreements. If you’re detail-oriented, love solving problems, and are always ready to jump in when things get tricky, you’ll fit right in here.

Job Snapshot:

Main point of contact with clients on complex certified payroll issues.
Assist with operational team’s certified payroll questions & system troubleshooting.
Review & create client cases for technical bugs, client requests and issues.
Assist with entering & maintaining all rate determinations into the system.
Maintain SQL tables that affect certified payroll - apprenticeship programs, union chapters, etc.
Update and maintain internal documentation with educational information for operations team.
Assist Produce Manager with testing changes to the system for certified clients to ensure that we are meeting the client’s needs and requirements.
Assist Produce Manager with data management on projects that require cleanup/maintenance that affect the payroll system.

Required Skills:

3-5 years’ progressive experience in Certified payroll (Davis-Bacon and/or State Prevailing Payroll).
Knowledge of auditing payrolls for compliance.
Demonstrate diligence with follow through on all client requests and issues.
Exceptional ability to act independently and take initiative in problem-solving.
Critical thinker with the ability to analyze and interpret high volumes of data.
Detail and process improvement oriented.
Excellent written and verbal communication.
Proficiency with current office technology, including knowledge of MS Office Suite (Excel, Word, Power Point, Access)

Preferred Skills:

SQL knowledge is highly desired, but not required.

**Must be legally authorized to work in the United States without the need for employer sponsorship.

Who are we?
eBacon is a financial technology software company located in Phoenix, Arizona. We create a lot of innovative financial solutions for the business world, with a focus on certified payroll and fringe benefit management for the construction industry. Our development team is in-house, so we’re always creating cool, new things to get the job done. We have won awards for customer service and for being one of the top companies to work for in Arizona for several years and counting.

We also have excellent benefits, including competitive pay, plenty of PTO, health care, 401K matching, and fun employee outings. The work we do is serious, and we work hard and take great pride in the help we give our clients, but we also don’t take ourselves too seriously. I mean, we do have a bacon strip mascot.

Required profile

Experience

Level of experience: Mid-level (2-5 years)

Spoken language(s):

English

Check out the description to know which languages are mandatory.

Hard Skills

Client Services Payroll Reporting Data Analysis Hardware Troubleshooting Process Improvement Davis-Bacon Act SQL (Programming Language)Internal Documentation Multi-State Payroll Payroll Administration Online Communication Data Management

Other Skills

Detail Oriented
Non-Verbal Communication
Critical Thinking
Problem Solving
Microsoft Office

Are you interested?

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