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Technical Implementations Lead- Remote, USA

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

5+ years of development experience in JavaScript and Java, Minimum 3 years experience designing software solutions, Knowledge in healthcare open standards like HL7 v2, FHIR, Experience with cloud development (AWS, Azure), Successful completion of undergraduate degree in related fields.

Key responsabilities:

Collaborate with customers for implementation projects
Support professional services and technical solution delivery
Participate in after hour on-call support rotation
Ensure billable hours are accurately reported in NetSuite
Gain knowledge in core technologies and standards

Smile Digital Health Scaleup https://www.SmileDigitalHealth.com/

201 - 500 Employees

See more Smile Digital Health offers

Job description

The position will proactively work with customers and collaborate with key internal teams (e.g. core dev, product, solution architects, support, etc.) to help the team improve the performance, scalability, durability, and security of the custom solution. You will support professional services and technical solution delivery to a range of Smile Digital Health’s customers.

Responsibilities:

Collaborate with customers to support implementation projects, within the scope of Smile Digital Health’s products and services. This includes, but is not limited to, Smile platform configuration, scripting, troubleshooting, creating technical designs, providing architectural recommendations, etc
Gain knowledge in our core technologies and standards, including, but not limited to, HL7, FHIR, OpenID Connect, Kubernetes, Java, JavaScript, JSON and XML, and interface with other SMEs in the company as required
Prioritize conflicting requests and balance concurrent projects, including escalations to leadership as required
Learn about industry trends and best practices to help set direction for our clients’ initiatives
Collaborate regularly with the Smile Digital Health customer-facing teams (Implementations, Service, Account Managers) to ensure profitability of professional services engagements
Act as a resource for technical support analysts
Participate in after hour on-call support rotation
Support RFI/RFP development and evaluation
Accountable for ensuring that all working hours are accurately reported in NetSuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in NetSuite is properly and fully utilized.

Requirements:

5+ years of development experience in JavaScript and Java
Experience with Spring, REST, SQL and Git
Minimum 3 years experience designing, developing and delivering software solutions, alone or as part of a team
Superior interpersonal skills, works well with clients and colleagues
Excellent analytical, problem recognition and problem-solving abilities
Excellent prioritization, and organization skills - it is rare for the role to be provided with a concrete list of tasks to complete for the day. Instead there will be a broader list of issues to analyze and address, and high-level problems to solve. A successful candidate will be comfortable working in this flexible environment
Excellent communication skills, both written and oral - you’re comfortable leading meetings, documenting your ideas and able to persuade others.

Preferred requirements:

Knowledge in healthcare open standards (one or many): HL7 v2, FHIR, CCDA
Experience with Kafka, ActiveMQ or other MQ systems, MongoDB, and Docker, and Kubernetes
Experience in Python and JavaScript
Healthcare system experience
Experience with cloud development (AWS, Azure, etc.)
Experience with Agile, Scrum, Waterfall and iterative methodologies
Successful completion of an undergraduate degree in Health Informatics, Computer Science, Engineering or related fields