Offer summary
Qualifications:
2+ years in a customer-facing role, Experience in technology-assisted environments, Strong English communication skills, Familiarity with CRM and support tools, Solid computer skills, including Salesforce.
Key responsabilities:
- Assist customers throughout their post-sales journey
- Manage revenue-related post-sales activities
- Collaborate with Account Executives and Customer Success Managers
- Maintain accurate records and notes in Salesforce
- Guide customers to self-serve documentation and resources