Manager, Product Management

What You'll Do

Avalara is seeking an experienced Manager of Product Management to lead and manage a team of product managers in delivering world-class SaaS solutions. In this role, you will be responsible for overseeing the development, launch, and optimization of Avalara’s core products, ensuring alignment with business goals and customer needs. You’ll mentor and guide product managers, helping them translate market and user insights into innovative and scalable SaaS solutions.

Key Responsibilities

• Lead, mentor, and manage a team of product managers, providing guidance on product strategy, prioritization, and execution.
• Collaborate with engineering, UX, sales, and marketing teams to drive the successful delivery of high-quality SaaS products.
• Define and oversee product roadmaps, ensuring alignment with Avalara’s business objectives and market opportunities.
• Ensure that product teams stay focused on user needs, collecting and acting on customer feedback to improve product experience.
• Work closely with leadership to communicate product vision, performance, and opportunities for innovation.
• Conduct market research and competitive analysis to identify new product opportunities and areas for differentiation.
• Manage cross-functional collaboration to ensure products are launched on time, within scope, and with a clear value proposition.
• Track product performance through KPIs and metrics, using data to drive continuous improvement.
• Foster a culture of innovation and accountability within the product management team.
  
  
  

Qualifications

• 7+ years of experience in product management, with at least 3 years managing product managers or cross-functional teams.
• Proven experience delivering SaaS products in an Agile environment, with a track record of successful launches.
• Strong understanding of cloud-based SaaS platforms and the ability to work closely with technical teams to solve complex problems.
• Excellent leadership and mentoring skills, with the ability to develop high-performing product teams.
• Experience managing a product portfolio, including the ability to balance short-term wins with long-term strategy.
• Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organization.
• Experience working with B2B or enterprise software is preferred.
• Knowledge of tax compliance or financial software is a plus but not required.
  
  
  

Preferred Qualifications

• Strong analytical mindset with experience in using data to inform product decisions.
• Proficiency with Agile tools such as Jira, Confluence, or similar platforms.
• Experience working with global teams across multiple time zones.
  
  
  

What You'll Need to be Successful

• Leadership and Mentorship Skills: You should have a proven ability to lead, mentor, and inspire a team of product managers, helping them grow professionally while driving product success.
• Strategic Thinking: Strong ability to set and align product vision and strategy with overall business goals, ensuring that product roadmaps are designed for long-term success.
• Product Management Expertise: Solid experience managing all stages of the product lifecycle, from ideation to launch and optimization, with a deep understanding of how to deliver SaaS solutions.
• Collaboration and Influence: Strong interpersonal and communication skills, enabling you to work effectively across cross-functional teams and influence stakeholders at all levels of the organization.
• Customer-Centric Focus: A deep understanding of customer needs, with the ability to prioritize those needs and convert them into product features that drive user satisfaction and business value.
• Agile Methodologies: Experience managing products in an Agile environment, with a deep understanding of how to balance priorities, manage backlogs, and ensure timely delivery in collaboration with engineering teams.
• Data-Driven Decision Making: Strong analytical skills with the ability to use data to inform product decisions, track success, and drive continuous improvements.
• Adaptability and Problem-Solving: Ability to thrive in a fast-paced, dynamic environment where priorities can shift quickly. You should be resourceful and innovative in solving complex challenges.
• Global Team Management: Comfortable managing and collaborating with global teams across different time zones, with the ability to lead virtual teams effectively.
• Technical Aptitude: While not required to be an engineer, you should have a solid understanding of SaaS architectures and cloud-based products, allowing you to effectively work with technical teams.
  
  
  

About The Team

The Product Management team at Avalara is a pivotal force in our mission to simplify tax compliance through innovative SaaS solutions. We are a dynamic group of product leaders dedicated to understanding market needs and translating them into actionable product strategies that deliver exceptional value to our customers.

Our team operates in a collaborative environment, working closely with engineering, design, sales, and marketing to ensure our products not only meet but exceed customer expectations. We take pride in our customer-centric approach, leveraging insights from users and market research to drive product development. The team is committed to fostering a culture of continuous improvement, where feedback is actively sought and used to enhance product features and overall user experience.

At Avalara, we embrace Agile methodologies, allowing us to iterate quickly and adapt to changing market conditions while maintaining a focus on quality and performance. Our product managers play a crucial role in guiding cross-functional teams through the entire product lifecycle, from ideation to launch and beyond.

As part of the Product Management team, you will have the opportunity to lead product initiatives that have a significant impact on our customers and the tax compliance landscape. If you are passionate about delivering innovative solutions, thrive in a collaborative setting, and are excited about the challenges of the fast-paced SaaS environment, Avalara’s Product Management team is the right place for you.

About Avalara

We’re Avalara. We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.

Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.

We’ve been different from day one. Join us, and your career will be too.

EEO Statement

We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.