Remote Solutions Engineer for Robotics and Automation

Job Overview

Join our dynamic team as a Solutions Engineer, where you will play a pivotal role in revolutionizing the American manufacturing landscape. We are dedicated to making automation accessible to all manufacturers, significantly enhancing productivity through our innovative Robotics-as-a-Service solutions. Our mission is to empower businesses to overcome their production challenges and tackle labor shortages head-on.

Key Responsibilities

• Collaborate with clients, sales, and internal teams to identify customer requirements and production challenges.
• Conduct in-depth technical discovery calls to obtain detailed insights.
• Analyze production specifications and constraints to devise effective automation solutions.
• Design comprehensive automation solutions tailored to achieve production objectives using a variety of standard products.
• Prepare and present solution proposals, adjusting as necessary based on customer and internal feedback.
• Engage with senior leadership at client organizations to discuss proposals and advance sales opportunities.
• Ensure seamless project handoffs from Sales/Solutions to Deployment for efficient implementation.
• Manage multiple projects and proposals concurrently, ensuring timely delivery.
• Provide recommendations on procedural, design, or equipment modifications as needed.
• Communicate insights on gaps in our offerings to leadership, fostering continuous improvement.
• Visit customer sites to gather data and strengthen relationships as necessary.
  
  

Required Skills

• A minimum of 3 years of experience in production or operational management within relevant industries.
• At least 2 years overseeing end-of-line packaging or similar processes.
• A technical or engineering degree in a relevant discipline.
• Proficiency in CAD drafting accompanied by familiarity with end-of-line packaging automation.
• Strong project management capabilities and problem-solving skills.
• Exceptional communication skills with the ability to collaborate across various teams.
• Willingness to travel up to 50% of the time.
• Valid driver’s license and access to a vehicle.
  
  

Qualifications

• 3+ years of relevant experience in production or operational management.
• 2+ years of experience in end-of-line packaging processes.
• Technical or engineering degree in a relevant field.
  
  

Career Growth Opportunities

This position offers significant opportunities for professional development, allowing you to enhance your skills in technical sales, project management, and solution design, paving the way for potential career advancement within our rapidly expanding organization.

Company Culture And Values

We are committed to building a strong and inclusive company culture where every team member plays a crucial role in our success. We value traits such as optimism, customer focus, proactive action, adaptability, and teamwork, fostering an environment where innovation thrives.

Compensation And Benefits

We offer a competitive compensation package, with base salaries ranging from \(113,000 to \)150,000 USD, depending on experience and individual preferences for cash/equity balance. Our comprehensive benefits include:

• Equity in the company
• 99% coverage of medical, dental, and vision insurance plans
• Life insurance and disability plans
• Flexible Spending Account (FSA) options
• Employee Assistance Program and paid parental leave
• 401k with company sponsorship
• Home office stipend for remote and hybrid roles
• Monthly reimbursement for phone and internet expenses
• Flexible time off policy and 10+ company holidays.
  
  

Employment Type: Full-Time