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Remote Collection Specialist

Remote: 
Full Remote
Contract: 
Salary: 
33 - 33K yearly
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Detail-oriented and highly organized, Experience in customer service roles, Ability to handle high call volumes, Proficient with computer programs, Technical requirements for remote work.

Key responsabilities:

  • Provide exceptional customer service.
  • Assist with account resolution and payment arrangements.
  • Handle high volumes of calls.
  • Accurately record patient information.
  • Meet individual performance metrics.
BCA Financial Services, Inc. logo
BCA Financial Services, Inc. Financial Services SME https://www.bcafs.com/
51 - 200 Employees
See more BCA Financial Services, Inc. offers

Job description

REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities)
LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists. If you thrive in a fast-paced environment, where you can be solution driven, provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today!

Compensation & Benefits we offer:

  • $17/HR with monthly bonus opportunities 
  • Monday through Friday schedule
  • Medical, GAP, Dental, Vision, and Voluntary Life insurance
  • 401k with a company match
  • Paid time off and Paid holidays 
The Collections Specialist will:
  • Provide exceptional customer service to our client’s patients while accurately recording their information.
  • Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
  • Handle high volumes of inbound and outbound calls.
  • Work with various computer programs and will be responsible for meeting individual metrics. 
Work from home requirements:
  • Have a quiet and private workspace.
  • High speed internet with the ability to hardwire via ethernet from cable modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
  • You must meet all the technical requirements prior to the first day of training.
  • You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
  • We will provide you with the equipment needed to be successful.

BCA Financial Services, Inc. is an Equal Opportunity Employer

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Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Computer Literacy
  • Problem Solving
  • Collections
  • Communication
  • Multitasking
  • Time Management
  • Customer Service
  • Detail Oriented

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