Offer summary
Qualifications:
Master's degree in embedded systems, 1 to 2 years of industry experience, Expertise in automotive systems governance, Knowledge of E/E automotive architecture, Fluency in English (B2 level or higher).
Key responsabilities:
- Analyze product features and collaborate with the Product Owner for clarity.
- Define Customer Experience Metrics (CXM) for feature behavior impact.
- Work with teams to set acceptance criteria for CXMs.
- Engage to identify and address root causes of customer dissatisfaction.
- Produce assessment status reports and escalate issues to management.