Global HR Systems Talent Engagement Lead

Job Description

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com.

Job Summary:

The Global HR Systems Talent Engagement Lead is responsible for ensuring that HR systems are aligned with the evolving needs of the organization by working closely with functional Human Resource teams. This role involves direct collaboration with global HR teams to understand requirements, identify and address gaps, drive digital adoption, and advocate for priorities within technical workstreams. The Global HR Systems Talent Engagement Lead plays a key role in managing project schedules, ensuring timely delivery, and supporting HR in select initiatives.

In this role, the Global HR Systems Talent Engagement Lead will collaborate with HR Stakeholders, the Talent Center of Excellence (COE), the HR Systems Team, HR and IT Project Managers, vendors, production support teams, and IT Stakeholders. The goal is to ensure a coordinated, cohesive, and timely delivery of systems and solutions, including Oracle HCM Cloud Talent modules and other point systems, in support of a comprehensive global HR strategy.

Responsibilities

• Serve as the Subject Matter Expert (SME) in the administration of Oracle HCM modules, including Performance, Goals, Talent Reviews, Succession Planning, Career Development, Talent Profile, and Skills Management.
• Lead system administration efforts during key HR activities and cycles, ensuring seamless and efficient execution.
• Provide technical leadership and system support for the Talent Management modules, acting as the primary point of contact for any technical issues or enhancements.
• Actively engage in system design sessions during project cycles, advocating for quality designs, and managing HR deliverables to meet project milestones and deadlines.
• Play a crucial role in the leadership of enhancements, system upgrades, and critical HR cycles, ensuring timely and high-quality delivery of these activities.
• Partner with IT operations, Compliance Teams, HR Systems, and HR functional stakeholders to ensure solutions align with enterprise delivery principles and organizational goals.
• Collaborate with Business Systems Analysts (BSA) and the production support team to ensure cohesive execution and alignment with established processes.
• Document and create Standard Operating Procedures (SOPs) to support organizational processes, including recurring system cycles and other critical activities.
• Ensure that the HR Application Management Services teams adhere to all required security protocols and Software Delivery Life Cycle (SDLC) standards as set forth by CooperVision.
• Provide expert guidance on system configuration principles, data structures, and support for audit and compliance activities.
• Responsible for creating and managing selected documentation, ensuring accuracy and alignment with organizational standards.
• Offer guidance on system configurations based on established design principles, supporting users with best practices and technical advice.
• Translate functional HR requirements into detailed design requirements, ensuring technical solutions meet business needs.
• Facilitate and support the user testing process, including staging, providing support, and active participation to ensure successful outcomes.
• Work closely with the HR Change Management team to ensure training environments are properly configured and supported with appropriate test data.
• Manage intake and service delivery for all operational updates, utilizing ServiceNow to track and resolve issues in line with the SDLC process.
• Collaborate with HR and IT Project Managers, providing support for project-based activities as needed, ensuring alignment with project goals.
• Proactively seek out and participate in vendor-provided learning opportunities to maintain and enhance HCM skills, staying current with industry trends and best practices.
  
  
  

Travel Requirements:

Expected travel is less than 20%

Qualifications

Knowledge, Skills and Abilities:

• Demonstrated ability to work across organizational boundaries to document, develop, and support functional and technical specifications for the design, development, testing, and maintenance of new processes.
• Deep understanding of existing processes within specific functional areas, along with a comprehensive knowledge of the information required for cross-functional processes.
• Strong business analysis skills, with the capability to assess business needs, identify gaps, and propose solutions that align with organizational objectives.
• Extensive knowledge of business enterprise functions and processes, enabling effective decision-making and process improvements.
• Ability to communicate effectively with both technical and non-technical personnel at all levels of the organization, ensuring clear and concise information exchange.
• Skilled in triaging and prioritizing requirements, with a strong ability to advocate for customer needs and ensure their requirements are met.
• Exceptional analytical and problem-solving abilities, capable of resolving complex system issues in innovative and effective ways.
• Ability to thrive in a fast-paced, dynamic environment, adapting quickly to changes and new challenges.
• Proficient in translating requirements and technical information between functional and technical teams, ensuring alignment and understanding across all parties.
• Ability to follow procedures meticulously and produce and maintain comprehensive supporting documentation.
• Adept at resolving a range of system problems, from simple to complex, using creative and resourceful approaches.
• Exceptional written, verbal, and interpersonal communication skills, enabling effective interaction with colleagues, stakeholders, and management.
• Strong time management skills, with the ability to manage multiple tasks and meet deadlines in a high-pressure environment.
• Highly motivated, self-directed, and detail-oriented, consistently producing high-quality work.
• Extensive experience working in a team-oriented, collaborative environment, contributing to shared goals and success.
• Extensive experience working in a team-oriented, collaborative environment
• Commitment to producing work of exceptional quality, ensuring that all outputs meet or exceed expectations.
• Ability to communicate complex information effectively with management, providing insights and recommendations that support strategic decision-making.
  
  
  

Work Environment:

• Sedentary to light physical effort necessary to perform the job
• Extensive contact with employees and external business partners and vendors
• Off-hour meetings and occasional weekends supporting critical systems activities and global time zones
  
  
  

Experience:

• 5+ years of experience in HR processes and systems
• 5+ years of experience in Oracle HCM Talent Management
• Commensurate technical and functional experience to perform required job duties
• Must be proficient with Microsoft Office
  
  
  

Education:

• Bachelor of Science Degree in relevant field or equivalent experience is required
• Oracle Cloud certifications, a plus
• Functional Human Resource certifications, a plus
• Project Management certifications, a plus
  
  
  

Affirmative Action/Equal Opportunity Employer. Minority/Female/Disability/Veteran

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $113,181.00 and $150,908.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.