Dutch Speaking Banking Services Representative - Greece

Patrique Mercier Recruitment is excited to announce an opening for a Dutch Speaking Banking Services Representative in Greece. This is an excellent opportunity for individuals who have a passion for banking and customer service and are fluent in Dutch.

In this role, you will assist our Dutch-speaking clients with their banking inquiries, providing excellent service and solutions. Your strong communication skills and ability to navigate banking products will be crucial in ensuring a positive experience for our customers.

Key Responsibilities

• Manage customer inquiries related to banking services via phone, email, and chat in Dutch and English
• Provide information and guidance on banking products and services
• Assist customers with account management and transactions
• Effectively handle and resolve customer complaints and concerns
• Maintain accurate records of customer interactions
• Collaborate with team members and other departments to improve service quality
• Stay updated on banking regulations, products, and company policies

Requirements

• Fluency in Dutch and English, both written and spoken
• Previous experience in customer service or banking is preferred
• Strong communication and interpersonal skills
• Excellent problem-solving abilities with a customer-centric approach
• Able to manage multiple inquiries and prioritize effectively
• Detail-oriented with a commitment to delivering high-quality service
• Proficient in using computer systems and banking software

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )