What you’ll do as the Head of Strategic Sales Programs:
The Head of Strategic Sales Programs role has a significant technical component associated with it, the successful applicant will need to have a technology background, ideally with a qualification within computer science. The initial (and subsequently ongoing) responsibilities will involve collaboration with Salesforce, Internal IT and finance stakeholders.
You’ll be seen as the main driver ensuring that the Salesforce.com platform and TGE’s internal datawarehouse platforms ‘talk to each other’, thus producing algorithms that accurately produce insights that assist the salesforce to manage customers more effectively. In particular, the role has a focus on early identification of customer behaviours that indicate increased likelihood of potential reduction in revenues.
Another responsibility will be presenting accurate and timely reporting & analysis of data for the relevant account management teams, and proactively collaborating with these teams with innovative strategies to both retain and optimise revenues.
Ultimately your contributions will lead to increased business performance. You will help in delivering sales process efficiencies through standardisation & automation, championing best practices, and continuous improvements within the commercial revenue teams.
The purpose is to create a sustainable sales framework that not only meets short-term goals but also lays the groundwork for long-term success and competitive advantage.
By leveraging data-driven insights and customer feedback, you will empower the sales team to exceed targets and strengthen customer relationships.
Typical duties and responsibilities will also include (not limited to):
- Driving cross-business unit strategic projects ensuring optimal engagement
- Lead the design, logic, process adherence, and operation of TGE’s SIP to ensure high-quality outcomes
- Lead, mentor, and motivate the sales team to enhance performance and achieve targets
- Conduct market analysis and gather customer feedback/trends to inform sales strategies and product offerings
- Oversee sales budgets and allocate resources effectively to support strategic initiatives
- Monitor expenses and ensure alignment with financial objectives
What are we looking for in the Head of Strategic Sales Programs? What’s important?
- 10+ years experience performing similar duties/responsibilities as described above
- Technology qualification, ideally Computer Science
- Experience collaborating with senior stakeholders/cross-functional teams
- Logistics, supply chain and/or pharmaceutical background (not essential)
- Knowledge/expertise with Salesforce (not essential)
- Intermediate to advanced Excel skills
- Experience with large datasets
Internal applicants are very much encouraged to apply early!
Think of reasons to apply, as opposed to reasons not to!
For additional information please contact kevin.doran@teamglobalexp.com
Based from our modern offices at Banksmeadow (ample parking on-site).
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.