Sr. Flood Territory Manager (Remote- Upstate NY, MA, ME, NH, VT, RI, and CT)

At Selective, we don't just insure uniquely, we employ uniqueness. 

Our Business  

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work® in 2024 for the fifth consecutive year. 

Working at Selective 

At Selective, we don't just insure uniquely – we employ uniqueness. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.  

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance reimbursement and programs, and paid time off plans. Additional details about our total rewards package will be provided during the recruiting process. 

Responsible for all aspects of assigned territory and meeting premium goals. Responsibilities include providing guidance and assistance regarding the National Flood Insurance Program (NFIP), the flood product and the benefits of The Selective Flood Program to corporate and regional personnel, the Big I and their members, and independent agents. Areas of concentrations include but are not limited to underwriting, marketing, claim processing, customer service, flood system knowledge and training and NFIP training and education. Accomplishing this will enable the Flood department to produce acceptable growth levels, profitability and return on equity in order to ensure the achievement of our corporate strategies.

• Develop, oversee and cultivate existing territory’s agency distribution network to increase flood sales and improve retention.
• Maintain regular communication with agents within territory via e-mail, face to face visits, webinars, phone calls, trade meetings etc. Communication is measured per annual goals.
• Research, identify and sign up new agents to generate new and rollover flood business to meet goals established annually.
• Utilize marketing tools to obtain rollover business per annual goals and assist agents in the rollover process when necessary.
• Grow, promote and support the National Independent Agents and Brokers Flood Program (Big I) through their State’s Associations, and their member agents.
• Solicit and develop the existing Big I Agents to increase sales and improve retention.
• Research, identify and sign up new Big I Agents to generate new and rollover flood business.
• Provide and support the Big I and their members with technical information and training via CE training on a regular and as needed basis.
• Provide technical information, develop and conduct training/marketing classes, both informal and Flood Certified Education (CE) Classes, including technical presentations to internal and external audiences.
• Attend trade conferences and represent Selective in a professional manor to sign on agents and pull in premium.
• Provides technical assistance/support on highly complex issues including underwriting, general NFIP rules, claim support, rollovers, customer service, sales, marketing and the internet based flood system.
• Promote agent’s usage of the flood system to improve the processing of business and reduce expenses.
• Monitor flood zone determination usage to identify marketing opportunities and reduce abuse.
• Provides input and assists in planning/ implementation of short and long term goals for the territory including premium retention and growth goals, and new agency appointments Monitor map revision in territory to help achieve short and long term goals.
• Coordinate with the underwriting and internal sales team to plan and implement goals.
• Monitors and analyzes territory results and achievements.
• Makes recommendations and implements modifications in order to maximize those results or achievements.
• Develops and implements marketing strategies.
• Utilizes systematic reports to monitor agency premium and growth on a regular basis and take any necessary action with agents.
• Maintain product and market knowledge of the NFIP Program, the rules and regulation of the product, competitors, map changes, levee decertification and other information important to maintaining a competitive edge.
• Must be able to drive an automobile to travel within territory. Car travel represents approximately 40-50% of employee’s time.

Requirements/Qualifications:

• Possesses superior overall knowledge of the National Flood Insurance Program, the NFIP flood product including their rules and regulation, the flood system, our distribution network and current market knowledge of the territory.
• Must have valid state-issued driver’s license in good standing and be able to drive an automobile.
• College degree preferred.
• 1 year Computer Operations (PC) experience preferred.
• 1-5 years property insurance experience, NFIP experience preferred.
• 1-5 years underwriting experience preferred.

The expected starting salary range for this role is $82,000 - $130,000.  The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Selective is an Equal Employment Opportunity employer.  That means we respect and value every individual’s unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences – and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.
Selective maintains a drug-free workplace.

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