Field Service Engineer

Job Title

Job Description

As a Field Service Engineer, you will manage Customer relationship through the effective use of technical knowledge to install, service, and maintain customer sites.

Your Role:

• Assisting service repair, preventative maintenance, field change orders / installations.

• Identifying and solving customer issues, providing the customer with the appropriate communication, and involving Service and Sales teams as appropriate.

• Operating under required knowledge of regulatory requirements.

As a Field Service engineer you will be working as a team member of Customer Service delivery team and reporting to Service Delivery Manager Health Systems SD RSA

You will have an opportunity to develop your technical skills in a multinational set up while working in a hybrid model.

A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.

You're the right fit if:

• 3-year Degree in Electrical Engineering or SAQA accredited Equivalent

• 3 -5 years’ experience in maintenance and troubleshooting of technical complex systems

• Fluent in English, verbal and written in addition to local language.

• Preferably experience in performing installations, corrective maintenance and planned maintenance on X-ray, Computer Tomography, MRI and Ultrasound systems.

• The candidate must be willing to attend oversees equipment training when required.

• The candidate must be willing to travel on occasional basis for support in other regions.

Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.  Only apply for this role if you are a South African Citizen by birth or Naturalization prior to the 27 April 1994

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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