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REMOTE - Segment Risk Manager - Sponsorship Oversight

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 
Indiana (USA), United States

Offer summary

Qualifications:

5-7 years of experience in merchant acquiring, 7-10 years in operational risk management, Knowledge of payment industry regulations, Experience with sponsor banks and audits, Strong organizational and project management skills.

Key responsabilities:

  • Perform due diligence reviews for clients
  • Enhance client experience through learned lessons
  • Collaborate with risk partners on operations
  • Support identification and reporting of risks
  • Advise on operational risk initiatives and policies
Huntington National Bank logo
Huntington National Bank Financial Services Large http://www.huntington.com/
10001 Employees
HQ: Columbus
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Job description

Description

Summary:

As part of the Platform Sponsorship Program, this role plays a key part of the smooth running of day-to-day risk oversight functions for sponsored entities, including upfront onboarding of new opportunities, due diligence, ongoing monitoring and annual onsite reviews.

The individual will be part of the Enterprise Payments 1st Line of Defense risk team and will ensure appropriate governance, oversight and risk management policies and procedures are implemented and followed.

Reporting directly to the Senior Segment Risk Manager, you will join a group of dedicated professionals focused on creating the best in class client experience, product offerings and streamlined delivery of products, services and features. The scope of clients includes direct merchants (small businesses as well as large mid-market clients) as well as sponsored clients like independent sales organizations (ISOs)/payment facilitators (PFs). As a leader, you will have deep knowledge of the sponsorship acquiring and issuing models and associated products and services. You will participate in strategy development and go to market meetings, partner with key stakeholders across the 2nd line of risk teams and manage client interactions during the governance process.

Essential Job Functions

  • Perform upfront due diligence reviews, including credit, FCG and risk policy review and approval
  • Determine lessons learned from onboarding a variety of clients to continue to enhance and streamline the end-to-end client experience
  • On a day-to-day basis, collaborate and partner with various risk partners and stakeholders across HNAB, including the 2nd LOD Risk, Enterprise Fraud, InfoSec, Third Party Relationship Management and 3rd LOD to effectively manage risk.
  • Support the Platform Sponsorship Program on activities to identify, measure, monitor, manage and report operational related risks (fraud, infosec/ cyber, model, third party)
  • Accountable in assisting the Segment and serve as a subject matter expert by advising and guiding operational risk initiatives, developing and monitoring KRI’s/ KPI’s, working with the segment to proactively self-identify operational risks and issues
  • Support risk identification, measurement and mitigation for new product and services leveraging best practices
  • Strong process orientation and problem-solving skills with an emphasis on risk management


Required Qualifications/ Competencies/Skills

  • 5-7 years of merchant acquiring experience working at a sponsor bank or managing the sponsor bank relationship with clients
  • 7-10 years of Operational risk management and payments experience
  • Understanding of Visa, Mastercard, American Express and Discover rules and regulations
  • Experience with card brand bank sponsorship on site audit processes
  • Demonstrated ability to build and manage new policies, procedures and teams
  • Experience working directly with sponsor banks in the merchant acquiring business
  • Expertise in merchant acquiring credit and risk management and creating and managing merchant acquiring credit and risk policies
  • Knowledge of merchant boarding systems and processes and risk systems
  • Sponsor bank experience
  • Holds self and others accountable for meeting commitments by setting and clearly communicating expectations and roles and responsibilities relative to operational risk within Enterprise Payments
  • Superior organization, project management and analytical skills and attention to detail
  • High-level of commitment to quality work product and organizational ethics, integrity and compliance
  • Strong interpersonal skills and the ability to effectively communicate, both written and verbal
  • Ability to deal with ambiguity, multi-task and work effectively in a fast-paced environment
  • Demonstrated decision making and problem-solving skills to build shared agenda and drive results through collaboration
  • Ability to build a team, appropriately delegate and meet deadlines with minimal supervision
  • Proficiency in MS Office Suite


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type

Hybrid

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Team Building
  • Problem Solving
  • Delegation Skills
  • Decision Making
  • Detail Oriented
  • Analytical Skills
  • Verbal Communication Skills

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