Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title: Associate Content Development Specialist
Location: Remote; United States
Experience: Associate-Mid Level
Job Function: Business Transformation
Employment Type: Full-Time
Industry: Computer and Network Security
The position is based in the US and can be performed remotely when necessary. Applicants must hold United States citizenship or US permanent resident status.
About the position
The Content Development Specialist collaborates with key stakeholders across the business to support the expansion of Keyfactor’s internal Knowledge Management strategy. This role focuses on improving the accessibility, organization, and quality of Keyfactor’s internal knowledge resources, ensuring that employees can easily access the information they need to drive business success.
Responsibilities
Support and Enhance Keyfactor’s Internal Knowledge Management Strategy:
Manage Internal Knowledge Repositories and Resources:
Support Business and Knowledge Management Goals:
Champion Knowledge Sharing and Collaboration:
Minimum Requirements
Limited level of authority. Authority involves tasks such as executing assigned duties, following established procedures, and making recommendations within their area of expertise, while seeking guidance or approval from more experienced team members or supervisors for significant actions or changes. An individual’s ability to successfully execute the job responsibilities is based on the following minimum requirements:
Salary will be commensurate with experience.
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via people@keyfactor.com and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
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