Account Manager

NexusTek is anchored by a long-established core business that delivers unparalleled managed IT services to a wide range of clients. We are embarking on a new chapter, expanding our offerings with three strategic initiatives: Professional and managed services for hybrid cloud, cybersecurity, generative AI, and data. Our ambition is to cultivate a premier service organization recognized nationally for its leadership in these areas. 

Our mission is to take away technology headaches allowing our clients to focus on their core business.  

NexusTek’s 375 employees span 43 states to service our growing client base. We have physical offices in Denver, CO, Irvine, CA, New York, NY, and Monroe, CT. 

Working hours 

Monday – Friday 8:00 am - 5:00 pm local time. Some after hours as needed to support the client demand. 

Location requirements 

Open to remote Pacific regions in the United States  

Some travel required

Why this job is exciting 

Looking for a dynamic role in IT sales? As an Account Manager at NexusTek, you'll find that no two days are the same in the MSP industry! Dive into a role that's as varied as it is challenging, where you'll be responsible for nurturing and expanding the business relationships with our existing clients, ensuring their satisfaction, and managing their revenue growth. Embrace the opportunity to keep our clients engaged and connected in a fast-paced and evolving sales environment. 

Who you are 

You are an intuitive and proactive steward of our client relationships, crafting thoughtful account plans and strategies. Your communication skills will shine across all levels as you deliver insights and recommendations to enhance our clients' technological efficiency and effectiveness. 

You know how to  

• Demonstrate your prior managed IT service sales experience  along with either/all hybrid cloud, AI, and cybersecurity. 
• Align customer business needs with account strategy to drive plan execution, solidifying and expanding NexusTek revenue streams within assigned accounts.
• Collaborate with technical teams and leadership to craft and refine proposals, offering technology solutions that address client requirements.
• Maintain consistent communication with clients, ensuring satisfaction throughout the sales process, onboarding, and delivery of services.
• Foster relationships with strategic partners to uncover opportunities and innovative solutions that align with client business objectives, driving pipeline and revenue growth.
• Manage a rolling 90-day revenue forecast for each account, accurately forecasting opportunities, and demonstrating effective time management and prior technology sales experience.
• Initiate and prepare accurate documentation, reports, schedules, time and expense tracking, and spreadsheets as directed or required by client needs, departmental procedures, and Company policy

Familiarity with some or all of the following technologies:  

• Microsoft-based servers and workstations
• Active Directory
• MS Office 365 
• Network firewalls and managed switches
• SAN Administration
• Switching and routing
• Backup and disaster recovery solutions.
• Cloud-based technologies
• Virtualization technologies

Pay and Benefits  

This is a full-time position located in the United States and performed remotely with some travel.     

Estimated Starting Salary/Wage Range: $70,000.00 - $90,000.00 annually, less applicable withholdings and deductions, paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.  Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)    

In additional to the base salary this position offers sales incentives as On Target Earnings or OTE (OTE = base salary + sales incentives/commissions)  

The expected OTE for this role is $140,000.00 - $180,000.00.   

In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:  

• 4-weeks accrued paid time off 
• 7 paid holidays 
• Medical, dental, vision options
• Company-paid life insurance, short-term disability, and long-term disability
• Discretionary annual 401K match plan 
• $80,000.00 - $100,000.00 annual base + commissions. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location
• Employee referral bonus plan
• Access to ADP My Learning
• StandOut coaching engagement tool
• Eligible to apply to Pluralsight and our annual NexusTek Technical and/or Leadership Academy

We’re happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time. 

Interview Process Below is our typical interview process for this role: 

Application Stage - Woohoo - Thanks for showing interest!

• Submit your application
• Complete the Culture Index Survey offered through our application questions
  • Culture Index is offered in 30 languages - request in your native language!
  • Link: https://go.apply.ci/p/8m9P0fI2N0

Screening Stage - Let's get to know each other! 

• Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for the introductory screening 
• 20-minute recruiter screening to introduce you to NexusTek and get to know what motivates you

Interview Stage – We’ll dive into your experience more in depth 

• 1-hour interview with the hiring manager (virtual)
• 1- hour interview with sales team leader (virtual)
• 30 minute interview with SVP (virtual)
• References: 3 professional references with at least one being someone who directly managed you
• You are welcome to request additional conversations with team members you didn’t get to meet during the process

NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

NexusTek participates in E-Verify for all US Employees

Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team.  

All communications with NexusTek professionals will only be sent from an @nexustek.com or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page:  https://www.nexustek.com/nexustek-careers/ or https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=567e686e-7575-49d9-b29f-985e7365f987&ccId=19000101_000001&type=MP&lang=en_US