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Social Worker (Metal health and Substance Abuse)

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 
South Africa

Offer summary

Qualifications:

Own laptop and strong internet connection, Previous experience in social work preferred.

Key responsabilities:

  • Take incoming calls from family members
  • Provide emotional support and guidance
  • Assess needs and connect to services
  • Maintain accurate records of interactions
  • Collaborate with professionals for support
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ExclusivelyRemote
2 - 10 Employees
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Job description

Social Worker (Remote)

Responsibilities:

  • Take incoming calls from family members dealing with mental disorders or substance abuse.
  • Provide emotional support, guidance, and resources to callers.
  • Assess the needs of the callers and connect them with appropriate services and support.
  • Maintain detailed and accurate records of interactions and follow-up actions.
  • Collaborate with other professionals to ensure comprehensive support for families.

Requirements:

  • Work hours: 4pm - 12am.
  • Must have own laptop and strong Wi-Fi or fiber internet connection.
  • Excellent communication and active listening skills.
  • Demonstrated ability to handle sensitive situations with care and empathy.
  • Previous experience in social work, counseling, or a related field is preferred.

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Problem Solving
  • Active Listening
  • Verbal Communication Skills
  • Collaboration
  • Record Keeping
  • Empathy

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