German-Speaking Customer Service in the Automotive Sector in Greece

Are you a fluent German speaker with a passion for customer service and an interest in the automotive sector? Patrique Mercier Recruitment PT is excited to offer a German-Speaking Customer Service position focused on the automotive industry, set against the beautiful backdrop of Greece!

In this role, you will engage with German-speaking customers, providing top-notch support and assistance regarding automotive products and services. Your responsibilities will include managing inquiries, resolving issues, and ensuring a high level of customer satisfaction. With the opportunity to work within the dynamic automotive sector, this position is perfect for those who wish to combine their language skills with their love for cars and customer care. If you're ready for a new adventure in Greece, we encourage you to apply!

Responsibilities

• Provide exceptional customer service to German-speaking clients in the automotive sector.
• Handle inquiries related to automotive products and services through various channels including phone, email, and chat.
• Resolve customer complaints and issues promptly with a strong focus on customer satisfaction.
• Maintain in-depth knowledge of automotive products to effectively assist clients.
• Document customer interactions for future reference and quality assessment.
• Collaborate with team members to streamline processes and enhance service delivery.
• Participate in training sessions to stay updated on product knowledge and customer service best practices.

Requirements

• Fluent in German (both spoken and written) with excellent communication skills.
• Proficient in English, both spoken and written.
• Experience in customer service, preferably in the automotive sector.
• Strong problem-solving abilities and self-motivated approach.
• Able to work effectively in a team-oriented environment.
• Passionate about the automotive industry and commitment to customer care.
• Willingness to relocate to Greece and embrace the local culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )