Offer summary
Qualifications:
1 year of customer service experience, 1 year of call center experience required, Technical savvy with remote work experience preferred, Strong communication skills and active listening, Ability to type 35 words per minute accurately.
Key responsabilities:
- Assist customers via phone, chat, and email
- Troubleshoot and resolve product issues
- Change tasks efficiently without losing composure
- Maintain punctuality and positive interactions
- Cross-train as requested for various products