Match score not available

Lithuanian Customer Service in Greece - Fully Paid Relocation Package

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece

Offer summary

Qualifications:

Fluent in Lithuanian and English, Previous customer service experience preferrable, Proficient with CRM systems.

Key responsabilities:

Provide support via phone, email, chat
Resolve inquiries professionally and promptly
Understand products to assist customers
Document interactions in the CRM system
Collaborate for improved service quality

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

See all jobs

Job description

Are you ready for a transformative career experience? Patrique Mercier Recruitment JP is seeking Lithuanian-speaking customer service representatives to join our lively team in beautiful Greece, complete with a fully paid relocation package! This is your opportunity to work with a leading streaming platform while enjoying the stunning scenery and rich culture that Greece has to offer. In this role, you will support our valued Lithuanian-speaking customers by addressing their inquiries and resolving any challenges they face. If you are passionate about customer service and eager to embrace a new adventure, this is the perfect opportunity for you!

Responsibilities

Provide excellent customer support to Lithuanian-speaking clients across multiple channels including phone, email, and chat.
Resolve customer inquiries promptly and professionally to enhance their overall experience.
Develop and maintain an in-depth understanding of our products and services to accurately assist customers.
Document all interactions and feedback in the company’s CRM system to ensure thorough communication.
Collaborate with team members to continuously improve service quality and customer satisfaction.
Participate in ongoing training to enhance skills and maintain up-to-date knowledge.
Offer suggestions for process improvements to better serve our customer base.

Requirements

Fluent in Lithuanian, both written and spoken; proficiency in English is required.
Strong communication skills and a commitment to providing excellent customer service.
Ability to handle multiple tasks in a fast-paced environment.
Analytical problem-solving skills with attention to detail.
Previous experience in customer service or related fields is advantageous.
Comfortable using CRM systems and other customer service tools.
A positive attitude and enthusiasm for learning about a new culture while working abroad.

Benefits