Offer summary
Qualifications:
Fluency in Dutch and English, Strong technical aptitude and problem-solving skills, Excellent communication and customer service abilities, Prior experience in technical support is a plus, Ability to learn new technologies quickly.
Key responsabilities:
- Provide high-quality technical support via phone, email, and chat.
- Diagnose and resolve technical issues efficiently.
- Collaborate with engineering teams for complex concerns.
- Document customer interactions in the CRM system.
- Participate in training to enhance product knowledge.