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Dutch Customer Support for a Big Tech Company- Paid Relocation to Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Dutch and English, Strong technical aptitude and problem-solving skills, Excellent communication and customer service abilities, Prior experience in technical support is a plus, Ability to learn new technologies quickly.

Key responsabilities:

  • Provide high-quality technical support via phone, email, and chat.
  • Diagnose and resolve technical issues efficiently.
  • Collaborate with engineering teams for complex concerns.
  • Document customer interactions in the CRM system.
  • Participate in training to enhance product knowledge.
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Join Patrique Mercier Recruitment JP as a Dutch Technical Support Specialist for a prominent Big Tech Company and take advantage of the incredible opportunity that includes paid relocation to the stunning landscapes of Greece! In this exciting role, you will provide top-tier technical assistance to Dutch-speaking customers, helping them navigate through various inquiries regarding innovative technology products and services. Experience personal and professional growth in a vibrant work environment while enjoying the Mediterranean lifestyle. If you are passionate about technology and delivering exceptional customer service, we want to hear from you!

Responsibilities
  • Deliver high-quality technical support to Dutch-speaking customers through multiple communication channels, including phone, email, and chat.
  • Diagnose and resolve technical issues related to the company's range of products and services efficiently.
  • Collaborate with engineering teams to escalate and solve complex technical concerns.
  • Carefully document customer interactions and technical issues in the CRM system.
  • Participate in continuous training to enhance your product knowledge and improve support skills.
  • Provide valuable feedback and suggestions to improve support processes and enhance customer satisfaction.
  • Assist in onboarding and training new team members as needed.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • Strong technical aptitude and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Prior experience in technical support or IT is a plus but not mandatory.
  • Ability to quickly learn new technologies and processes.
  • A team-oriented approach with a genuine enthusiasm for helping others.
  • Willingness to relocate to Greece and adjust to a new cultural environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Teamwork
  • Problem Solving
  • Adaptability
  • Verbal Communication Skills
  • Technical Acumen

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