Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You’ll Do
- Responsible for managing business strategies and policies. Develops and implements strategies and enhancements. Improves operations efficiency, mitigates losses, and improves profitability
- Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You’ll Do It
- Develops and implements strategies that improve operation efficiency and mitigates losses, including managing internal SharePoint sites (GP Portal and GTM Team SharePoint).
- Develops and evaluates loss and recovery forecast models.
- Establishes effective production and strategy performance tracking for internal SharePoint sites and product training engagement. Ensures strategies are performing as expected and implements policy changes in a timely manner.
- Identifies risks and implements strategies within servicing system limitations
- Communicates with GTM, client-facing, operations and systems teams to ensure strategies and tests are being utilized appropriately
Qualifications You’ll Need
The Basics
- Bachelors in Business Administration and Management, Economics, Marketing, Mathematics, Statistics or related.
- 2+ years of experience in Marketing or related.
- In Lieu of Education, 4+ years of experience in Programming, Strategy, Automation and Process Improvement.
Physical and Cognitive Requirements
- Does this job require remaining in a stationary position, including but not limited to, primarily sitting and standing? Primarily remain in a stationary position.
- Does this job require the ability to move about inside or outside the work environment to complete the major responsibilities of the job? Occasionally move about the work environment to complete the major responsibilities of the job.
- Does this job require the ability to transport physical objects? If so, provide the weight of the heaviest object the job needs to transport without the aid of machinery or equipment or the weight equivalency with the aid of machinery or equipment. No
- Primarily, where is this job performed? Primarily performed indoors in an office setting.
- Does this job require the ability to operate equipment or machinery? Select all that apply. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
- Does this job require the ability to communicate verbally or in written form? Select all that apply. Ability to communicate verbally.; Ability to communicate in written form.
- Does the job require travel? Travel up to 10% of the time.
- Does this role require testing or assessments to measure the ability to perform the job? No
Bonus Points If You Have
- Masters in Business Administration and Management, Economics, Marketing, Mathematics, Statistics.
- 4+ years of Project Management experience.
- 2+ years of Agile experience.
- General payments product and industry knowledge.
- Familiar with designing and managing SharePoint sites.
- Strong Communication skills.
Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
#Remote
#LI-LG
Application Deadline:
The application window for this position is anticipated to close on Oct-09-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $75,500.00 to $127,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave
Paid Time Off
401(k) Plan
Medical, Dental, Vision, & Health Savings Account
STD, Life, LTD and AD&D
Recognition Program
Education Assistance
Commuter Benefits
Family Support Programs
Employee Stock Purchase Plan
Learn more at mydiscoverbenefits.com.
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
